What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Security
Data Virtualization
Data Quality Profiling and Cleansing
Metadata Management
API Management and Orchestration
Batch Integration
Exception Handling and Notifications
Administrative Features
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
𝒮𝒶𝓃𝒹𝓮𝓮𝓅 𝒮.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Fantastic product. and Easy implementation.
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier automates repetitive tasks, saving time and reducing manual effort. Whether it’s sending notifications, updating spreadsheets, or syncing data, Zapier streamlines processes. Zapier lets you create custom triggers and actions using webhooks or APIs. This customization extends its capabilities beyond pre-built integrations. Zapier supports conditional logic within Zaps. You can set up rules based on specific triggers or data conditions, enhancing flexibility.
What is your favorite aspect of this product?
As an AI language model, I don’t have personal preferences or favorites, but I can share a popular aspect of Zapier that users appreciate: its extensive app integration library. With over 3,000 supported apps, Zapier allows users to connect various tools and automate workflows seamlessly. Whether it’s syncing data, sending notifications, or streamlining processes, Zapier’s versatility empowers users to create efficient automations!
What do you dislike most about this product?
While Zapier offers a free plan, it has limitations on the number of Zaps and tasks. Users who require more robust features often need to upgrade to a paid plan. Although rare, some users report occasional delays in Zap execution. This can impact real-time workflows, so it’s essential to monitor performance.
What recommendations would you give to someone considering this product?
It’s a versatile automation tool that simplifies complex problems and enhances efficiency. Test zaps and become familiar with the process. Set reminders to reach out to leads when tasks are halted.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Thomas W.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2024
Zapier has saved us with simple integrations!
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier is cost-efficient and easy to use. It allows you to "code" without knowing how to actually code. The simplicity of connecting multiple applications is fantastic!
What is your favorite aspect of this product?
The number of platforms that Zapier can connect! It's been amazing to use as we continue to grow and scale our business.
What do you dislike most about this product?
Sometimes very specific tasks that we want to automate aren't possible and we have to go in a different direction to find a solution.
What recommendations would you give to someone considering this product?
If you have a sizable tech stack, this is a critical piece to that to connect everything for automation purposes.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Jennifer S.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2024
Universally Acclaimed By Businesses For A Reason
Likeliness to Recommend
What differentiates Zapier from other similar products?
Without overly complex code and backend information, Zapier is incredibly simple to implement. As bootstrapped start up founders, we were able to have admin support integrate Zapier into our infrastructure rather than expensive engineers that could be focused on other areas to develop our app.
What is your favorite aspect of this product?
The incredibly intuitive and simple dashboard to create your integrations with easy clicks to add accounts was an absolute lifesaver and cost savings to our business
What do you dislike most about this product?
I can't think of one thing I dislike
What recommendations would you give to someone considering this product?
Create a list of the programs you utilize and compare it to Zapier's integration list. You'll find it's very inclusive. Spend 10 minutes watching YouTube videos on how to utilize Zapier and you'll see why it's favored so highly in the tech and business community.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing