What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Mayank B.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
User friendly Interface and Accurate monitoring
Likeliness to Recommend
What differentiates Jira from other similar products?
The ease of use of the product and the continuous tracking of the objects makes it so much effective
What is your favorite aspect of this product?
Issue raising and monitoring
What do you dislike most about this product?
Sometimes when the servers are to busy it crashes or goes into maintenance
What recommendations would you give to someone considering this product?
Opt for jira for it’s price and its authenticity. Using JIRA is much easier and it’s a reliable product
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Caring
Mayur C.
- Role: Finance
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2024
Wonderful product
Likeliness to Recommend
What differentiates Jira from other similar products?
very useful product for tracking in Project Management
What is your favorite aspect of this product?
Tracking aspect
What do you dislike most about this product?
confusing to use for new users
What recommendations would you give to someone considering this product?
To provide training to new users in a easy way
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ramaseshan N.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Excellent Product Management Solution
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing