What is Remote Support Software?
Remote Support software enables IT administrators to access and take control of a device from a remote location. This software is typically used to resolve technical problems or provide customer support without needing to physically travelling to the device.
Common Features
Remote Control | Remote Support | Role-Based Access Controls | Discovery | Attended and Unattended Remote Access | Real User Monitoring | Audit Management | Intelligence Reports | Web & Desktop Conferencing | Augmented Reality Remote Assistance
Date compared on June 14, 2024