What is Conversation Intelligence Software?
Conversation Intelligence (CI) software helps record, transcribe and analyze conversations from customers and prospect calls. CI tools derives insights and recommendations to aid in effective coaching for sales and customer success teams.
Common Features
Call Recording | Audio Transcription | Artificial Intelligence Engine | Conversation Coaching | Call Analytics | Dashboards and Reporting | Pipeline Visibility | Role-Based Access | Application Integration | Manager Annotation and Feedback | Mobile Support
Date compared on June 15, 2024