Build a Better Manager: Personal Leadership | Info-Tech Research Group

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Management skills training is needed, but organizations are struggling to provide training that makes a long-term difference in the skills managers actually use in their day to day.
Many training programs are ineffective because they offer the wrong content and deliver it in a way that is not memorable and aligned with the IT department’s business objectives.

Our Advice

Critical Insight

More of the typical manager training is not enough to solve the problem of underprepared first-time IT managers.
You must overcome the key pitfalls of ineffective training to deliver training that is better than the norm.
Offer tailored training the focuses on skill building and is aligned with measurable business goals to make your manager training a tangible success.

Impact and Result

Use Info-Tech’s tactical, practical training materials to deliver training that is:

Specifically tailored to first-time IT managers.
Designed around the practical application of new skills.
Aligned with your department’s business goals.

Build a Better Manager: Personal Leadership Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why and how you should best support new IT managers’ transition into leadership, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

Build a Better Manager: Personal Leadership – Executive Brief

1. Train managers to know their role in the organization

Deliver practical training to first-time managers in knowing their stakeholders and how they provide value to the organization.

2. Train managers to know their role in decision making

Deliver practical training to first-time managers in communicating decisions and providing feedback on decisions.

3. Train managers to manage conflict constructively

Give your first-time managers a solid foundation in how to prepare for and deal with difficult conversations and conflict constructively.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Table of Contents

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Guided Implementation 1: Train managers to know their role in the organization

Call 1: Discuss need for training and training structure.
Call 2: Discuss facilitation plan and tackle challenges.
Call 3: Discuss long-term skill-building strategies.

Guided Implementation 2: Train managers to know their role in decision making

Call 1: Discuss need for training and training structure.
Call 2: Discuss facilitation plan and tackle challenges.
Call 3: Discuss long-term skill-building strategies.

Guided Implementation 3: Train managers to manage conflict constructively

Call 1: Discuss need for training and training structure.
Call 2: Discuss facilitation plan and tackle challenges.
Call 3: Discuss long-term skill-building strategies.

Authors

Jane Kouptsova

Carlene McCubbin

Lindsay Ellis

Contributors

Greg Dolinar, IT Project Manager, Scotiabank
Moriah Christoff, Senior Manager, Operations and Communications, RBC
Corby Fine, VP of Simplii, CIBC
Andrew Santorelli, Senior Development Manager, Kanetix
David Baird, Head of Software, Nest Wealth
One anonymous contributor

Search Code: 88704
Last Revised: June 5, 2019

TAGS:

First-time managers, manager training, business context, your role in the organization, know your stakeholders, your role in decision making, decision-making, manage conflict, prepare for difficult conversations, self governance, team management, people skills, leadership skills, employee engagement, Video, Whiteboard, Whiteboard Series, IT Manager Leadership Skills

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