Templates & Policies

Industry of the Future Report

This PowerPoint report template helps you evangelize the role of technology in the future of your organization with a customized, executive-ready presentation.

Service Desk Training Deck

A lightweight documentation of the service desk’s standardized processes.

Incident Management and Service Desk SOP

Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...

Service Desk Project Summary

Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...

Target Operating Model Conversation Guide

A customizable guide to tailor your communications with each co-owner of your target operating model.

Data Operating Model and Program Roadmap C-Suite Presentation Template

A customizable slide deck to document and articulate your plan.

The Omnichannel Strategy Playbook Template

Build an actionable omnichannel execution plan using this strategy template

Social Media Tactical Plan Template

A structured workbook and template that helps you audit your social media performance, prioritize platforms and tactics, and build a clear plan and presentation for...

Demo Script – AI Knowledge Management

Use this tool to guide vendor demonstrations around your real-world scenarios, keeping the focus on capabilities that matter most so you can assess solution fit more...

Project Transition Presentation Template

A customizable PowerPoint template for communicating details of your transition plan across the organization.
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