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Zoho Announces Major Updates to Billing and Spend Solutions for the Enterprise

In an analyst briefing, Zoho provided updates to Zia's capabilities for finance use cases. Specifically, Zoho emphasized reconciliation, reporting, and proactive insights,...

Three Predictions for CX Technology Markets in 2026

Three predictions for 2026 are offered for CX technology markets: 1. No new unified CX category will appear; 2. Speed of adoption for AI solutions (especially agentic AI...

Microsoft Adopts Ontology-Based IQ Layer for Agentic AI

At Ignite 2025 Microsoft announced several major offerings strengthening its agentic AI platform. The ontology-based IQ layer seems to be the most unexpected innovation...

AI-Assisted Sales Automation Demo Script Template

A template designed to help decision makers provide vendors with a consistent set of instructions, ensuring an objective comparison of AI-assisted sales automation...

Requirements Workbook: AI-Assisted Sales Automation Solutions

A structured, editable tool to help you clearly communicate your needs to AI-assisted sales automation solution vendors.

AI-Assisted Sales Automation Solutions – Phases 1-2

This guide breaks down a saturated and fast-moving AI-assisted sales automation market into clear categories to help organizations navigate overlapping tools and focus on...

AI-Assisted Sales Automation Solutions

The pressure for organizations to get sales automation right has never been higher. Externally, organizations face a saturated sales automation AI marketplace and rising...
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AI Solution Summary: Amazon Bedrock

Learn more about Amazon Bedrock’s fast, flexible, and secure AI innovation potential, and explore its extensive library of foundation models with seamless integration...

WMS Capability Assessment and Implementation Roadmap Tool

This tool provides a guided, repeatable framework to align WMS transformation with business strategy, operational realities, IT satisfaction, and digital readiness –...

Future-Proof Your Warehouse Operations With Modern Warehouse Management Systems – Phases 1-5

This research empowers CIOs to modernize their warehouses by addressing not only the technical capabilities of modern warehouse management systems but also the right...
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