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This 2025 vendor insights report, based on 175,000 verified reviews across 400+ software categories, reveals how buyer behavior is evolving. It explores what truly drives...
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Build an actionable omnichannel execution plan using this strategy template
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Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.
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Align your tools, data, and teams to eliminate CX friction and execute a seamless omnichannel strategy. This playbook zeroes in on the highest-impact gaps in your customer...
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Zoho’s #SMZ25 conference in San Antonio in September 2025 served as a platform for deep dives into the company’s core strategy, offering insights beyond product launches....
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Zoomtopia 2025 signals that Zoom is “all in” on agentic AI. For CIOs, the opportunity to leverage a singular AI platform for enterprise productivity and front office...
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At its Engage 2025 conference, Verint (NASDAQ: VRNT) emphasized a consistent theme: Customer experience (CX) workflows can be automated to deliver outcomes that are...
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Zoho Corporation, known for its self-funded and expansive business software suite, used its small business event #SMZ25 in San Antonio on September 3, 2025, as a platform...
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A structured workbook and template that helps you audit your social media performance, prioritize platforms and tactics, and build a clear plan and presentation for...
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A step-by-step guide that walks you through how to assess and make strategic improvements to social media efforts, connecting outcomes to tangible business results.
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