Select and Use SDLC Metrics Effectively
Be careful what you ask for, because you will probably get it.
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The use of metrics is very popular across industries and practices. But metrics misuse and mismanagement is widespread, often causing them to do more harm than good to your organization. Poorly selected and/or mismanaged metrics will expose your organization to several risks, including:
- Productivity loss
- Gaming behavior
- Ambivalence
- Unintended consequences
Using Info-Tech’s TAG (team-oriented, adaptive, and goal-focused) approach to evaluating, selecting, and managing SDLC metrics to help your organization:
- Minimize risks
- Maximize the value of your metrics
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Understand the Dangers of Metrics
The Purpose
- Learn that metrics are often misused and mismanaged.
- Understand the four risk areas associated with metrics:
- Productivity loss
- Gaming behavior
- Ambivalence
- Unintended consequences
Key Benefits Achieved
- An appreciation of the dangers associated with metrics.
- An understanding of the need to select and manage SDLC metrics carefully to avoid the associated risks.
- Development of critical thinking skills related to metric selection and use.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Examine the dangers associated with metric use. |
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| 1.2 | Share real-life examples of poor metrics and their impact. |
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| 1.3 | Practice identifying and mitigating metrics-related risk. |
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Module 2: Understand Good Practices Related to Metrics
The Purpose
- Develop an understanding of good practices related to metric selection and use.
- Introduce Info-Tech’s TAG approach to metric selection and use.
- Identify your team’s business-aligned goals for SDLC metrics.
Key Benefits Achieved
- Understanding of good practices for metric selection and use.
- Document your team’s prioritized business-aligned goals.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Examine good practices and introduce Info-Tech’s TAG approach. |
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| 2.2 | Identify and prioritize your team’s business-aligned goals. |
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Module 3: Rank and Select Your SDLC Metrics
The Purpose
- Apply Info-Tech’s TAG approach to rank and select your team’s SDLC metrics.
Key Benefits Achieved
- Identification of potential SDLC metrics for use by your team.
- Collaborative scoring/ranking of potential SDLC metrics based on their specific pros and cons.
- Finalize list of SDLC metrics that will support goals and minimize risk while maximizing impact.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Select your list of potential SDLC metrics. |
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| 3.2 | Score each potential metric’s pros and cons against objectives using a five-point scale. |
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| 3.3 | Collaboratively select your team’s first set of SDLC metrics. |
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Module 4: Create a Communication and Rollout Plan
The Purpose
- Develop a rollout plan for your SDLC metrics.
- Develop a communication plan.
Key Benefits Achieved
- SDLC metrics.
- A plan to review and adjust your SDLC metrics periodically in the future.
- Communication material to be shared with the organization.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Identify rollout dates and responsible individuals for each SDLC metric. |
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| 4.2 | Identify your next SDLC metric review cycle. |
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| 4.3 | Create a communication deck. |
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