Develop Foundational Security Operations Processes

Transition from a security operations center to a threat collaboration environment.

Onsite Workshop


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A poorly structured security operations program or the lack of one can result in:

  • A lack of situational awareness, leaving the organization vulnerable to threats.
  • A waste of invested time and resources.
  • False positives that misdirect management and organizational efforts.

A formalized security operations program can help:

  • Reduce incident response times through the contextualization of incidents.
  • Enhance communication through a central knowledge portal, defined escalation procedures, and comprehensive ticketing function.
  • Improve effectiveness of internal defense controls such as SIEM, NGFWs, IPSs, SWGs, anti-malware, and anti-spam packages.
  • Increase operational efficiency in terms of asset management, human capital management, and process optimization.
  • Increase organizational situational awareness through active collaboration between core threat teams, enriching internal security events with external threat intelligence and enhancing security controls.
  • Reduce probability of breaches while improving internal network defenses.
  • Improve standardization of prevention, detection, analysis, and response efforts.
  • Enhance overall security posture.
  • Identify the appropriate technological and infrastructure-based sourcing decisions.

Module 1: Assess Your Current State

The Purpose

  • Determine current capabilities, operational inefficiencies, and opportunities for improvement.

Key Benefits Achieved

  • Understand the differences between a traditional and next-generation security operations program.
  • Assess and mature current prevention, detection, analysis, and response capabilities.
  • Optimize your security operations through the adoption of next-generation processes.
  • Isolate operational problem areas and consolidate people, processes, and technology.

Activities: Outputs:
1.1 Understand the benefits of refining your security operations program.
1.2 Gauge your prevention capabilities.
1.3 Gauge your detection capabilities.
1.4 Gauge your analysis capabilities.
1.5 Gauge your response capabilities.
  • Security Operations Maturity Assessment Tool
  • Security Operations Event Prioritization Tool
  • Security Operations Workbook
1.6 Develop a comprehensive collaboration program.

Module 2: Design Your Target State

The Purpose

  • Begin developing and prioritizing gap initiatives in order to achieve the optimal state of operations.

Key Benefits Achieved

  • Support your decision to optimize security operations.
  • Identify planning gaps specific to your organization’s unique threat landscape.
  • Formalize the implementation process with an official policy and guide.

Activities: Outputs:
2.1 Assess your security pressure posture.
  • Security Pressure Posture Analysis Tool
2.2 Optimize your security operations processes.
  • Security Operations Efficiency Calculator
  • Security Operations Policies
2.3 Design your ideal target state.
  • Security Operations Maturity Assessment Tool
2.4 Prioritize gap initiatives.

Module 3: Develop an Implementation Roadmap

The Purpose

  • Formalize the initiative.
  • Determine the appropriate sourcing strategy.
  • Develop a comprehensive and actionable measurement program.

Key Benefits Achieved

  • Identify the appropriate sourcing strategy and subsequent SLAs.
  • Formalize the implementation process with an official and prioritized roadmap.
  • Measure the success of your security operations with relevant, actionable, and timely metrics.

Activities: Outputs:
3.1 Establish your case to management.
  • Security Operations Project Charter
3.2 Develop an appropriate sourcing strategy.
  • In-House vs. Outsourcing Decision-Making Tool
  • Security Operations MSSP RFP Template
3.3 Assign roles and responsibilities to your implementation roadmap.
  • Security Operations RACI Tool
3.4 Develop a comprehensive measurement program.
  • Security Operations Metrics Summary Document
  • Security Operations TCO & ROI Comparison Calculator

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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