Build a Better Manager: Manage Your People

Drive higher IT results through practical communication tactics.

Onsite Workshop

Without effective first-time manager training:

  • You undermine the productivity of every team in your department.
  • You risk losing high-potential talent when new managers feel inadequately supported.
  • You waste money on manager training that doesn’t get your business results.

By implementing a tactical, skill-focused, business-aligned manager training program:

  • You equip new managers with key skills they need to hit the ground running in their new role.
  • You boost the productivity of your entire department by enabling managers to empower their teams.
  • You gain an effective way to measure and communicate the value of your investment to attendees and business stakeholders.

Module 1: Communicate Effectively

The Purpose

Train managers to communicate effectively with a variety of people, in settings relevant to first-time managers.

Key Benefits Achieved

Managers gain skills and confidence in:

  • Interaction with different communication styles
  • Tailoring communication methods to activities
  • Making meetings more effective

Activities: Outputs:
1.1 Deliver the Communicate Effectively manager training module
  • Completed Participant Workbook for the Communicate Effectively module, including an action plan for the attendees

Module 2: Performance Management

The Purpose

Train managers to set meaningful, business-aligned goals and metrics for their team and individual employees.

Key Benefits Achieved

Managers gain skills and confidence in:

  • Setting SMART goals based on business and department objectives
  • Developing meaningful measures to track goal achievement
  • Using an objective basis for feedback to employees

Activities: Outputs:
2.1 Deliver the Performance Management manager training module
  • Completed Participant Workbook for the Performance Management module, including an action plan for the attendees

Module 3: Coaching and Feedback

The Purpose

Train managers to coach employees and give constructive feedback.

Key Benefits Achieved

Managers gain skills and confidence in:

  • Coaching employees for personal and professional development
  • Giving feedback in a constructive way

Activities: Outputs:
3.1 Deliver the Coaching and Feedback manager training module
  • Completed Participant Workbook for the Coaching & Feedback module, including an action plan for the attendees

Workshop icon Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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