Build a Better Manager: Manage Your People
Drive higher IT results through practical communication tactics.
Onsite Workshop
Without effective first-time manager training:
- You undermine the productivity of every team in your department.
- You risk losing high-potential talent when new managers feel inadequately supported.
- You waste money on manager training that doesn’t get your business results.
By implementing a tactical, skill-focused, business-aligned manager training program:
- You equip new managers with key skills they need to hit the ground running in their new role.
- You boost the productivity of your entire department by enabling managers to empower their teams.
- You gain an effective way to measure and communicate the value of your investment to attendees and business stakeholders.
Module 1: Communicate Effectively
The Purpose
Train managers to communicate effectively with a variety of people, in settings relevant to first-time managers.
Key Benefits Achieved
Managers gain skills and confidence in:
- Interaction with different communication styles
- Tailoring communication methods to activities
- Making meetings more effective
Activities: | Outputs: | |
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1.1 | Deliver the Communicate Effectively manager training module |
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Module 2: Performance Management
The Purpose
Train managers to set meaningful, business-aligned goals and metrics for their team and individual employees.
Key Benefits Achieved
Managers gain skills and confidence in:
- Setting SMART goals based on business and department objectives
- Developing meaningful measures to track goal achievement
- Using an objective basis for feedback to employees
Activities: | Outputs: | |
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2.1 | Deliver the Performance Management manager training module |
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Module 3: Coaching and Feedback
The Purpose
Train managers to coach employees and give constructive feedback.
Key Benefits Achieved
Managers gain skills and confidence in:
- Coaching employees for personal and professional development
- Giving feedback in a constructive way
Activities: | Outputs: | |
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3.1 | Deliver the Coaching and Feedback manager training module |
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