Build a Better Manager: Manage Your People
Drive higher IT results through practical communication tactics.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Without effective first-time manager training:
- You undermine the productivity of every team in your department.
- You risk losing high-potential talent when new managers feel inadequately supported.
- You waste money on manager training that doesn’t get your business results.
By implementing a tactical, skill-focused, business-aligned manager training program:
- You equip new managers with key skills they need to hit the ground running in their new role.
- You boost the productivity of your entire department by enabling managers to empower their teams.
- You gain an effective way to measure and communicate the value of your investment to attendees and business stakeholders.
Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Module 1: Communicate Effectively
The Purpose
Train managers to communicate effectively with a variety of people, in settings relevant to first-time managers.
Key Benefits Achieved
Managers gain skills and confidence in:
- Interaction with different communication styles
- Tailoring communication methods to activities
- Making meetings more effective
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Deliver the Communicate Effectively manager training module |
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Module 2: Performance Management
The Purpose
Train managers to set meaningful, business-aligned goals and metrics for their team and individual employees.
Key Benefits Achieved
Managers gain skills and confidence in:
- Setting SMART goals based on business and department objectives
- Developing meaningful measures to track goal achievement
- Using an objective basis for feedback to employees
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Deliver the Performance Management manager training module |
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Module 3: Coaching and Feedback
The Purpose
Train managers to coach employees and give constructive feedback.
Key Benefits Achieved
Managers gain skills and confidence in:
- Coaching employees for personal and professional development
- Giving feedback in a constructive way
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Deliver the Coaching and Feedback manager training module |
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