Tagged - vendor landscape

Make the Most of Your Service Desk Software: Lessons From Higher Education (Part 3)

Inadequate ticket descriptions are another common frustration that we hear from higher education clients during Standardize the Service Desk engagements. Education and...

Make the Most of Your Service Desk Software: Lessons From Higher Education (Part 1)

The organizational culture of higher education matters. Not all service management standards, protocols, and strategies will be suited for the cultural environment of...

Make the Most of Your Service Desk Software: Lessons From Higher Education (Part 2)

Analysts and end users find entering and maintaining ticket data on existing service desk software simply too difficult. In this the second note of the series we focus...

ERP Request for Proposal Template

Use this template to issue a request for proposal (RFP) for an ERP solution.

ERP Vendor Demonstration Script

Use this template to support your evaluation of vendors and their ERP products. Once complete, this template will provide vendors with scenarios that prompt them to...

ERP Readiness Assessment Checklist

Use Info-Tech’s ERP Readiness Assessment Checklist to determine if you have a sufficient ERP foundation and strategy in place to ensure selection and implementation success.

Select and Implement an ERP Solution

Selecting and implementing an ERP is one of the most expensive and time-consuming technology transformations an organization can undertake. Leverage Info-Tech’s...
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Select and Implement an ERP Solution – Executive Brief

Read this Executive Brief to understand where the ERP market is today, review best practices for ERP selection, and kick-start your ERP implementation planning.

Select and Implement an ERP Solution – Phases 1-3

Selecting and implementing an ERP is the most expensive and time-consuming technology transformation an organization can undertake. Effectively plan for, select, and...

Select and Implement an ERP Solution – Phase 1: Launch the ERP Project and Collect Requirements

This phase of the blueprint, Select and Implement an ERP Solution, will help you launch your ERP selection and implementation project, and develop your organization's ERP...
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