Comprehensive software reviews to make better IT decisions
Swit – Who Are They and What’s Next?
San-Francisco-based Swit is a team collaboration suite that combines team communication and high-performance task management. Founded in 2017 by CEO Josh Lee and Max Lim, Swit released its apps in March 2019 and currently registers 450 companies.
Swit’s selling point in the $45 billion team collaboration market (which includes Slack and Microsoft Teams) is to offer a singular collaboration app that covers ideating, messaging, and managing tasks without needing to login to different apps and plugins.
From chatting to creating GANTT charts, Swit’s integrated suite handles a wide variety of process. Given 91% of businesses use at least two messaging apps, Swit promises to streamline businesses by removing redundant and overlapping services.
Swit will add several new features this year. These include cross-workspace real-time notifications, a cross-workspace calendar, cross-workspace search, and G suite integration.
Source: Info-Tech Research Group, Vendor Landscape: Collaboration Platforms
Swit is brand-new and there is not yet enough client feedback for a fair assessment of Swit’s integrated suite.
The promise of Swit is that it gives businesses one central hub to delineate a wide variety of processes. This eliminates the need for different plug-ins, logins, and licensing fees for a variety of products.
However, one of the dangers of having a central hub is that it is not clear what protocol to follow if that hub is down (either for maintenance or from a malevolent attack). Information on Swit’s strategy for this event is still forthcoming. Info-Tech will provide updates on this strategy when it becomes available.
Source: SoftwareReviews, Report Published July 2019
Want to Know More?
Zoho Announces Trident to Power Workplace’s UCaaS Capabilities
Zoho, a multinational software and web-based business tool provider, has announced the launch of Trident – a hub that brings Zoho’s pre-existing and new unified communications capabilities into a single pane of glass. How will Trident’s addition to Workplace impact customer migrations from Microsoft and Google.
Will Avaya’s Five-Step Transformation Strategy Generate a Stronger Outlook for 2023?
To revitalize and strengthen business transformation, Avaya has outlined a five-step plan for restructuring its product lines, go-to-market strategy, and balance sheet. This tech note evaluates these five steps, highlighting the main contingencies for each step’s successful rollout.
UCaaS in 2022: Top Three Trends
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect 2021: Trends and Keynote Highlights
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
Alcatel-Lucent Enterprise Reports Positive Revenue Growth for Q2
On August 24, 2021, Alcatel-Lucent Enterprise briefed its Q2 performance for FY21. Q2 saw positive revenue growth of 11.4% YoY, delivering 20% against the previous year.
UNIVERGE BLUE Continues Global Rollout
On July 14, NEC and Intermedia briefed Info-Tech about their ongoing partnership and continuing global rollout of UNIVERGE BLUE.
Alcatel-Lucent Enterprise’s Cloud Sales Continue to Surge
On May 24, 2021, Alcatel-Lucent Enterprise (ALE) briefed on its Q1 performance for FY21. FY20 saw ALE’s global revenues impacted by the COVID-19 pandemic, and these effects continue to ripple into FY21. While global cloud sales continue to dominate, alongside a strong quarter in China, global revenue was down 5% year-over-year (YoY).
Windstream Briefs on Its Growing UCaaS Portfolio
On April 28, 2021, Windstream briefed Info-Tech on its UCaaS portfolio, which includes their primary pure cloud offering, OfficeSuite UC, alongside their other solutions powered by Avaya and Mitel.
Nextiva to Expand UCaaS Services Beyond US
On April 20, 2021, Nextiva briefed Info-Tech on its Nextiva One suite, with a focus on its communication applications: Business Phone (voice) and Cospace (videoconferencing and collaboration). Nextiva plans to expand beyond the US later this year.