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Salesforce Set to Release LXP, myTrailhead, in 2019
Salesforce is entering into the LXP market with myTrailhead, which is built off of its Trailhead free learning platform. myTrailhead will offer companies the ability to customize the platform and embed the learning experience right into Salesforce.
myTrailhead takes the existing content from your LMS and pulls it into the platform through a guided setup process. New content can be created within the platform and the content Salesforce created through Trailhead can also be used to create learning and skills modules.
As technology continues to shift, the new skills needed are constantly shifting, and organizations are bearing the responsibility of training their staff to keep up. Salesforce recognizes that companies need to adopt a culture of learning and by launching myTrailhead, it empowers organizations to adopt that culture and upskill their employees without leaving the Salesforce platform.
It will have many common features like being mobile-friendly, customizable to the organization’s branding, and the ability to create unique learning paths for individuals. Its gamification through a badge and reward system is a fun way to keep employees engaged and make learning more fun.
With myTrailhead, Salesforce is creating a product that will require every employee to have their own seat for training and monitoring compliance. For organizations that already have the majority of their staff on Salesforce it might not be a sticking point, but for organizations that share seats or only use Salesforce for their sales and marketing teams this will most likely be an expensive option for a learning experience platform.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.
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At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing platform; expansions for Zoom Phone and Zoom Events; and the introduction of Zoom’s Video Engagement Center.
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On August 24, 2021, Alcatel-Lucent Enterprise briefed its Q2 performance for FY21. Q2 saw positive revenue growth of 11.4% YoY, delivering 20% against the previous year.