Comprehensive software reviews to make better IT decisions
Microsoft Announces Updates to Firstline Worker Plans
arch 2020, Microsoft announced the addition of a new plan and changes to its Firstline Worker plans. The new Microsoft 365 (M365) plan will slot in below the current Firstline Worker plan. It will take on the existing M365 F1 name, and the current M365 F1 will be renamed M365 F3.
These changes are designed to allow organizations to connect firstline workers with limited productivity requirements to the rest of the company infrastructure at an entry-level price.
These M365 changes will address a longtime technology gap and provide better tools, communications, security, and management.
Update Details of M365 Firstline Plans
Microsoft 365 F1 (New): Available April 1, 2020, M365 F1 will provide the security foundation and accessibility to organization resources and tools. Included is Enterprise Mobility + Security package, Yammer, Stream, Sharepoint, and Teams. The list price for M365 F1 will be $4 per user, per month.
Microsoft 365 F3 (Updated): This plan is already in the market as M365 F1. The renamed M365 F3 will be enhanced to include the all the features in the new M365 F1, plus Windows 10, VDA rights, and Power Apps. This new SKU will list for $10 per user, per month, unchanged from the previous F1 pricing.
The key addition to these plans is Microsoft Teams, which will include full audio and video capabilities and meeting rights.
- Review the features of the new SKUs and consider deployment to firstline workers based on their needs.
- Review your current O365 and M365 user deployments and consider changing some to M365 F1 or F3.
- Firstline Worker plans could be considered for remote workers in this changing IT environment and increased support for work-from-home users.
- If you are using the existing M365 F1, check your O365 admin portal in early April for notification and grandfathering rights.
- Leverage Microsoft Teams for Firstline Workers.
These changes and additions to the Microsoft cloud suite plans will provide additional user options and price points for IT departments. It could provide savings by redeploying/downgrading to M365 F1 or M365 F3 plans and allow IT improved management and security of remote workers. The addition of Microsoft Teams will provide much greater value to these plans and allow firstline workers to connect and collaborate with the entire organization.
This post provides a review of Zoom’s 2023 conference, Zoomtopia 2023. Core aspects covered include what major product releases and upgrades Zoom announced at Zoomtopia 2023, and what these announcements mean for Zoom’s market positioning in 2024.
Zoho, a multinational software and web-based business tool provider, has announced the launch of Trident – a hub that brings Zoho’s pre-existing and new unified communications capabilities into a single pane of glass. How will Trident’s addition to Workplace impact customer migrations from Microsoft and Google.
To revitalize and strengthen business transformation, Avaya has outlined a five-step plan for restructuring its product lines, go-to-market strategy, and balance sheet. This tech note evaluates these five steps, highlighting the main contingencies for each step’s successful rollout.
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On August 24, 2021, Alcatel-Lucent Enterprise briefed its Q2 performance for FY21. Q2 saw positive revenue growth of 11.4% YoY, delivering 20% against the previous year.
On July 14, NEC and Intermedia briefed Info-Tech about their ongoing partnership and continuing global rollout of UNIVERGE BLUE.
On May 24, 2021, Alcatel-Lucent Enterprise (ALE) briefed on its Q1 performance for FY21. FY20 saw ALE’s global revenues impacted by the COVID-19 pandemic, and these effects continue to ripple into FY21. While global cloud sales continue to dominate, alongside a strong quarter in China, global revenue was down 5% year-over-year (YoY).
On April 28, 2021, Windstream briefed Info-Tech on its UCaaS portfolio, which includes their primary pure cloud offering, OfficeSuite UC, alongside their other solutions powered by Avaya and Mitel.