Comprehensive software reviews to make better IT decisions
Interview: Josh Lee, CEO of Swit
Image source: Josh Lee, Swit
San-Francisco-based Swit is a burgeoning team collaboration suite, which released its first app in March 2019 and currently registers with over 450 companies. For users interested in unified communications and collaboration tools, the following interview with Swit CEO Josh Lee will be of interest. Areas covered include: why Swit fills a gap in the marketplace, Swit’s competitive advantages, Swit’s security governance, and a specific contrast with Office 365.
Image source: Josh Lee, Swit
Why is there a place for Swit in the communications and collaboration services marketplace?
92% of people have to use multiple apps within their company and until now there has been no companywide team collaboration app available! So we [at Swit] have seamlessly combined the two biggest components of team collaboration – messenger and task management. With Swit, users don't have to go back and forth between these two platforms any longer. This is a huge benefit for business productivity: industry data has revealed that when employees switch tabs or apps, it takes an average of 23 minutes to re-focus on their work.
What are Swit’s major competitive advantages?
Functionality: Our primary purpose is to give today’s professionals freedom from too many integrations or app hopping through chat, post, file sharing, various task managements, and still emails.
Workflow: We wanted to build one service for all teams. Agile methodology for software developers are not agile for digital marketers or sales reps. That’s why Jira, for instance, isn’t adopted for employees across all departments of a company.
Born for Enterprises: Existing team collaboration tools were designed for small-sized single teams only. However, enterprises have a number of teams, which means they need cross-team collaboration and management features. Our Premium tier, which will be available in September , would be the one and only collaboration service that meets these types of need.
These three advantages also open up growth in the category. Sure, many will switch to Swit, but Swit’s offering also invites many new users to use a collaboration app/platform.
What security governance is in place to reassure current and potential Swit users?
All data in Swit is encrypted.
Swit uses Google Cloud’s symmetric key cryptography algorithm and applies Advanced Encryption Standard decryption.
All text data and files are stored using Google Cloud Platform (GCP) standard encryption, which prevents data hijacking primarily by hackers. [These data and files] cannot be understood or reprocessed because [hackers] do not know the security key [to] access them, even if they acquired data.
From the Enterprise tier, available from late Q3, the GCP Key Management Service is linked to transmit the encryption key in the data packet transmitted per communication section. This provides stronger security to protect against the security risk, even if the data in the client is hijacked.
Most members will have an Office 365 license. What problems exist with Office 365 that might encourage potential users to switch to Swit?
We’re positioning Swit as a facilitating tool for Office 365. [The problems with Office 365 include]: Planner (too easy), MS Project (too complicated), MS Teams (many issues). [For instance], Teams’ minimum security unit is their workspaces, which means they can’t invite different members for their (private) channels from those of other workspaces. I can list more than hundreds of reasons!
Additional feature releases for Swit will be announced in the near future.
Check out the Team Collaboration Data Quadrant on SoftwareReviews: Accessed August 19, 2019
Want to Know More?
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.
At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing platform; expansions for Zoom Phone and Zoom Events; and the introduction of Zoom’s Video Engagement Center.
On August 24, 2021, Alcatel-Lucent Enterprise briefed its Q2 performance for FY21. Q2 saw positive revenue growth of 11.4% YoY, delivering 20% against the previous year.
On May 24, 2021, Alcatel-Lucent Enterprise (ALE) briefed on its Q1 performance for FY21. FY20 saw ALE’s global revenues impacted by the COVID-19 pandemic, and these effects continue to ripple into FY21. While global cloud sales continue to dominate, alongside a strong quarter in China, global revenue was down 5% year-over-year (YoY).
This note outlines Info-Tech’s Three C’s of Enterprise Collaboration framework to help buyers effectively navigate the collaboration software marketspace.
With a return to the office looking ever more feasible, organizations need to consider what role web conferencing solutions will play moving forward. This note outlines three trends organizations should be aware of as we move into 2022.
On April 28, 2021, Windstream briefed Info-Tech on its UCaaS portfolio, which includes their primary pure cloud offering, OfficeSuite UC, alongside their other solutions powered by Avaya and Mitel.
On April 20, 2021, Nextiva briefed Info-Tech on its Nextiva One suite, with a focus on its communication applications: Business Phone (voice) and Cospace (videoconferencing and collaboration). Nextiva plans to expand beyond the US later this year.