Comprehensive software reviews to make better IT decisions
Challo Allows for Cross-Company Team Collaboration
Cafe X has launched a new collaboration solution: Challo. Alongside the usual table stakes capabilities for collaboration tools (IM, voice/video meetings, content sharing, management, and application integration), Challo’s unique feature is that it allows cross-organization collaboration.
Challo’s unique feature thus responds to a general weakness found across the team collaboration marketspace: collaboration tools are not always well-designed for external communication collaboration.
To support multi-company collaboration, Challo has built-in security and compliance – especially useful for regulated industries that are sharing data. As Cafe X CTO Kevin Glass comments, “every interaction with the company data is controlled by a fine-grained security model that allows administrators and users to ensure that only the smallest needed set of data is ever provided and that the data is only provided in a manner appropriate to enterprise policy.”
Source: SoftwareReviews Team Collaboration Data Quadrant. Accessed February 28, 2020.
Challo enters the immature marketspace of team collaboration with a defining capability: the ability for cross-company collaboration. Of course, despite Challo’s built-in security and compliance features, IT teams will still be bracing themselves for heavy administration tasks to secure multiple endpoints.
These administration tasks will especially concern monitoring what data will be shared through applications that integrate with Challo, such as Slack and Microsoft Teams. Info-Tech members interested in Challo ought to ensure their backends are completely secure before rolling out this new collaboration software. Indeed, members with no interest in Challo still ought to be proactive about these measures – especially if Challo emerges as shadow IT.
Want to Know More?
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.
On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans Meetings to two new products: BlueJeans Spaces and BlueJeans Collab Board.
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.
Automation is not a silver bullet solution to your workforce productivity challenges. Optimization and automation (optimation) must be used together to remove root cause inefficiencies and best use the features and capabilities of your automation solutions.
At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing platform; expansions for Zoom Phone and Zoom Events; and the introduction of Zoom’s Video Engagement Center.