What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Zoom Workplace Reviews
Rama K.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2021
Reliable and Stable performance smooth streaming
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Gallery view,hiding non video participants, recording the meeting as a video,uesful keyborad shortcuts
What is your favorite aspect of this product?
Changing background in video conferencing
What do you dislike most about this product?
inability to delete inapparopriate comments in public meetings
What recommendations would you give to someone considering this product?
Very user friendly stable application that allows conduct meetings and remote working easy.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Stephan K.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2021
one of the more stable conference solutions
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
very stable product
What is your favorite aspect of this product?
stability, quality of audio
What do you dislike most about this product?
free version time limit
What recommendations would you give to someone considering this product?
go for the entry level paying solution, not the free one
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Pandya S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Safe and Secure online meeting platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is different form similar products like Google meet and GoTo meetings as it is widely used by educational idustry, Meet is used by company and corporate meetings whereas Goto meetings is used by non conventional mediums to host presentations. It is a collaborative meeting tool with whitebiard to jam up discussion
What is your favorite aspect of this product?
The feature I like the most is it don't require to download app compulsorily. we can use desktop agent or also a web based tool. it keeps the process easy and also time saving.
What do you dislike most about this product?
There is still no way to mark the authencity of a joiner / participant, like Google meet allows to enter a participant only it it from their own workplace. Also whiteboard which allows anybody to draw in between screen which should be controlled by host
What recommendations would you give to someone considering this product?
This is best tool for hosting a family discussion and also to support remote meetings and study materials. It allows screen share safely and no data is breached
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
