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Zoom Workplace Logo Award Winner Product Badge
Zoom Workplace Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Workplace

9.0 / 10
Category
Zoom Workplace
9.0 / 10

What is Zoom Workplace?

Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Unified Communications as a Service category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

89 Likeliness to Recommend

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 86

Mobility

89

Web & Desktop Conferencing

88

Audio Transcription

87

Communications

87

Call Management

87

Presence IM

86

Secure Access

85

Continuous UCC

84

Third-Party Integration

84

Session Border Controller

83

Centralized Management Portal

82

Vendor Capability Ratings

Average 85

Breadth of Features

99

Ease of Customization

97

Availability and Quality of Training

95

Ease of Data Integration

95

Product Strategy and Rate of Improvement

95

Ease of IT Administration

94

Quality of Features

94

Usability and Intuitiveness

94

Vendor Support

94

Business Value Created

93

Ease of Implementation

92

Zoom Workplace Reviews

Todd E.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great, reliable, easy to use. A key in our biz.

Likeliness to Recommend

8 / 10

What differentiates Zoom Workplace from other similar products?

Consistency and reliability.

What is your favorite aspect of this product?

Quick and easy to use.

What do you dislike most about this product?

Could use better pricing to better fit our usage.

What recommendations would you give to someone considering this product?

Use it for a while to ensure you are comfortable with it.

Pros

  • Enables Productivity
  • Trustworthy
  • Acts with Integrity
  • Reliable

ANIKET K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Conferencing and Connectivity tool

Likeliness to Recommend

10 / 10

What differentiates Zoom Workplace from other similar products?

Zoom One distinguishes itself by seamlessly integrating video conferencing, instant messaging, and collaboration tools into a unified platform

What is your favorite aspect of this product?

My favorite aspect of Zoom One is its intuitive interface and reliable video conferencing, providing a seamless platform for effective collaboration and communication.

What do you dislike most about this product?

While Zoom One excels in collaboration, the occasional variability in audio quality can be a drawback, impacting the overall user experience.

What recommendations would you give to someone considering this product?

i will recommend this to every remote companies

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Great product

Likeliness to Recommend

9 / 10

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation

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