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  • Business Instant Messaging - Enterprise
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    400Reviews

    Cisco Systems

    Webex Messaging

    Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

    8.6

    Composite Score

    Composite
    Score

    8.9

    CX Score

    CX
    Score

    +90

    Emotional Footprint

    Emotional
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    88%

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  • Business Instant Messaging - Enterprise
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    400Reviews
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    Product Reviews

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    • 1
    • 2
    • 3
    • 4
    Recommends
    9 / 10

    Information Technology

    Excellent product with some room to grow

    Vendor Capability Satisfaction

    • 3
    • Product Strategy and Rate of Improvement
    • 3
    • Ease of Data Integration
    • 3
    • Business Value Created
    • 4
    • Ease of Implementation
    • 3
    • Ease of Customization
    • 4
    • Availability and Quality of Training
    • 3
    • Breadth of Features
    • 4
    • Ease of IT Administration
    • 4
    • Vendor Support
    • 3
    • Quality of Features
    • 4
    • Usability and Intuitiveness
    Neutral
    7 / 10

    Information Technology

    A good start but needs more development

    Vendor Capability Satisfaction

    • 2
    • Breadth of Features
    • 2
    • Ease of Data Integration
    • 3
    • Business Value Created
    • 1
    • Availability and Quality of Training
    • 3
    • Ease of Customization
    • 2
    • Quality of Features
    • 2
    • Usability and Intuitiveness
    • 4
    • Ease of Implementation
    • 2
    • Vendor Support
    • 1
    • Ease of IT Administration
    • 3
    • Product Strategy and Rate of Improvement
    Recommends
    10 / 10

    Information Technology

    User friendly, and packed with features!

    Vendor Capability Satisfaction

    • 4
    • Vendor Support
    • 4
    • Ease of Customization
    • 4
    • Product Strategy and Rate of Improvement
    • 4
    • Ease of Data Integration
    • 4
    • Ease of Implementation
    • 4
    • Business Value Created
    • 4
    • Ease of IT Administration
    • 4
    • Availability and Quality of Training
    • 4
    • Usability and Intuitiveness
    • 4
    • Quality of Features
    • 4
    • Breadth of Features
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