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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Screen Share

84

Audio Controls

84

Audio Conferencing Call in Bridge

84

Instant Messaging

83

Facilitator Functions

83

Keyboard Mouse Control

83

Virtual Whiteboard

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

84

Breadth of Features

83

Quality of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Justin C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings software allows the host to invite, remove and admit athe authorise members to Join the meeting room.

What recommendations would you give to someone considering this product?

It gives the full control to the host. Controlling the hosted in the proper lineage of the conferencing room

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diane W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Meet Without Missing a Beat: Why Webex Works.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has become the go-to collaboration tool for our IT agency, especially as hybrid work becomes the norm. It’s more than just a video conferencing platform—it’s a comprehensive solution for keeping our teams and clients connected, regardless of location or time zones. The crisp audio and video quality consistently stand out, even when bandwidth is less than ideal.

What is your favorite aspect of this product?

One of my favorite features is the breakout rooms. During brainstorming sessions, we divide teams into smaller groups to ideate and then reconvene seamlessly. The integrated whiteboard tools also foster creativity, whether it’s designing workflows or discussing architectural solutions. It feels as close to in-person collaboration as you can get online.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Webex Meetings has enhanced productivity and collaboration across our agency. It’s helped us bridge gaps between remote teams, streamline communication with clients, and reduce the logistical headaches of scheduling. Plus, the security features, like end-to-end encryption, ensure our discussions remain private and compliant.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Manish S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Meetings with high quality audio and video

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has a noise cancellation feature to ensure abstraction-free meetings and customization of branding to ensure impactful meetings with clients, making it stand out in the market.

What is your favorite aspect of this product?

I like its feature of breakout rooms which is a fun and intuitive rich experience for training. it also has high-quality audio and video quality for smooth communication.

What do you dislike most about this product?

The user interface is not well suited for beginners, and it wasn't even for me after having experience with other tools.

What recommendations would you give to someone considering this product?

I would recommend to all technical and non-technical user, but beginners might take time to get the hang of it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Most Popular Webex Meetings Comparisons

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