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UKG Pro Logo Award Winner Product Badge
UKG Pro Logo Award Winner Product Badge
UKG (Ultimate Kronos Group)

UKG Pro

8.4 /10
UKG Pro
8.4 /10

What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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Awards & Recognition

UKG Pro won the following awards in the Human Capital Management - Enterprise category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Caring

Feature Ratings

Average 79

Employee Record

84

Payroll Administration

83

Learning and Development

79

Performance Management

78

Position Management

78

Benefits Administration

78

Talent Management

77

Time and Attendance

77

Talent Acquisition

76

Compensation Management

76

Workforce Planning

75

Vendor Capability Ratings

Average 79

Availability and Quality of Training

83

Business Value Created

81

Quality of Features

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

80

Ease of IT Administration

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Ease of Customization

76

UKG Pro Reviews

ANTHONY J.

  • Role: Human Resources
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Intuitive, evolving, supportive, employer friendly

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

The core product evolved with updates making seamless, the BI reporting offers a large selection of standard reports and custom fields

What is your favorite aspect of this product?

the support UKG offers, especially with reporting features and customization

What do you dislike most about this product?

BI reporting, it is not user friendly for creating reports from scratch, easy to manipulate standard reports, but to create custom census reports, it is very difficult Tax filing /payment services needs improvement

What recommendations would you give to someone considering this product?

yes I would

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zhanna O.

  • Role: Human Resources
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic product! Always satisfied with UKG

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Very reliable in term of configuration of payroll aspects, statutory withholdings

What is your favorite aspect of this product?

very easy to set up Earning codes, deduction codes, PTO plan

What do you dislike most about this product?

no comments

What recommendations would you give to someone considering this product?

I will strongly recommend this product from payroll standpoing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kathy J.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Changed the way we do business.

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

More complete

What is your favorite aspect of this product?

Manager and associate self service

What do you dislike most about this product?

support is sometimes a little slow

What recommendations would you give to someone considering this product?

Try not to customize any more than you have to. The product is great as is.

Pros

  • Reliable
  • Saves Time
  • Friendly Negotiation
  • Appreciates Incumbent Status

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