2/9 in Workforce Management - Enterprise

Response
Distribution
16Reviews

UKG (Ultimate Kronos Group)

UKG Dimensions

Discover the power of a global leader in workforce management technology, with the UKG Dimensions solution (formerly Kronos Workforce Dimensions). Built on an intelligent platform, UKG Dimensions provides operational insights and elevates your greatest driver of success: your people.

8.1

Composite Score

Composite
Score

8.2

CX Score

CX
Score

+77

Emotional Footprint

Emotional
Footprint

87%

Likeliness to Recommend

Likeliness
to Recommend

2/9 in Workforce Management - Enterprise

Response
Distribution
16Reviews

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Category Features
  • Absence Management
  • |
  • Attendance Management and Policies
  • |
  • Labor Costing and Splitting
  • |
  • Rate Policies
  • |
  • Shift Management
  • |
  • Staffing
  • |
  • Time Capture Physical
  • |
  • Time Capture Virtual
  • |
  • Workforce Dashboards and Reporting
  • |
  • Workforce Planning and Forecasting
  • |
  • Workforce Scheduling

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  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
10/10

Information Technology

Great support during implementation

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 3
  • Breadth of Features
  • 4
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 4
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 4
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Attendance Management and Policies
  • 3
  • Absence Management
  • 4
  • Labor Costing and Splitting
  • 4
  • Rate Policies
  • 4
  • Shift Management
  • 4
  • Time Capture Physical
  • 4
  • Time Capture Virtual
  • 4
  • Workforce Dashboards and Reporting
  • 4
  • Workforce Planning and Forecasting
  • 4
  • Workforce Scheduling
  • 4
  • Staffing
Recommends
10/10

Human Resources

Great product! Easy to configure!

Vendor Capability Satisfaction

  • 4
  • Ease of Implementation
  • 4
  • Availability and Quality of Training
  • 4
  • Ease of Customization
  • 4
  • Ease of IT Administration
  • 4
  • Ease of Data Integration
  • 4
  • Vendor Support
  • 4
  • Usability and Intuitiveness
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Breadth of Features
  • 4
  • Business Value Created

Product Feature Satisfaction

  • 4
  • Absence Management
  • 4
  • Attendance Management and Policies
  • 4
  • Labor Costing and Splitting
  • 4
  • Rate Policies
  • 4
  • Shift Management
  • 4
  • Staffing
  • 4
  • Time Capture Physical
  • 4
  • Time Capture Virtual
  • 4
  • Workforce Dashboards and Reporting
  • 4
  • Workforce Planning and Forecasting
  • 4
  • Workforce Scheduling
Neutral
7/10

Information Technology

Lots of bugs but progress is being made

Vendor Capability Satisfaction

  • 2
  • Business Value Created
  • 3
  • Breadth of Features
  • 3
  • Quality of Features
  • 2
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 2
  • Vendor Support
  • 2
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 2
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 1
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Shift Management
  • 3
  • Time Capture Virtual
  • 3
  • Workforce Planning and Forecasting
  • 3
  • Workforce Scheduling
  • 4
  • Labor Costing and Splitting
  • 4
  • Rate Policies
  • 4
  • Time Capture Physical
  • 4
  • Workforce Dashboards and Reporting
  • -
  • Absence Management
  • -
  • Attendance Management and Policies
  • -
  • Staffing
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