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Tungsten Automation

Tungsten RPA

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Tungsten RPA
8.0 /10

What is Tungsten RPA?

Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.

Company Details


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Awards & Recognition

Tungsten RPA won the following awards in the Robotic Process Automation - Enterprise category

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Tungsten RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tungsten RPA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten RPA?

5% Negative
3% Neutral
92% Positive

Pros

  • Caring
  • Effective Service
  • Efficient Service
  • Saves Time

Feature Ratings

Average 83

Code-Free Programming

85

Exception Handling

84

Central Deployment

83

Action Logging

82

Unsupervised Launch

82

Optical Character Recognition

80

Distributed Work

79

Vendor Capability Ratings

Average 78

Business Value Created

83

Ease of Data Integration

83

Breadth of Features

80

Vendor Support

79

Ease of Implementation

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

77

Quality of Features

76

Ease of Customization

75

Availability and Quality of Training

71

Tungsten RPA Reviews

Dave T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2020

Strong offering. Would recommend

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

Customer service

What is your favorite aspect of this product?

Personalization

What do you dislike most about this product?

Learning curve is steep

What recommendations would you give to someone considering this product?

Take the time to learn the product

Pros

  • Performance Enhancing
  • Effective Service
  • Client Friendly Policies
  • Altruistic

Cons

  • Less Productive
  • Less Inspiring
  • Less Fair

Most Popular Tungsten RPA Comparisons

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