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TeamViewer

TeamViewer Remote

8.9 / 10
Category
TeamViewer Remote
8.9 / 10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Transparent

Feature Ratings

Average 87

Screen Share

89

File Transfer

88

Audio Conferencing VoIP

87

Video Conferencing

87

Audio Conferencing Call in Bridge

86

Keyboard Mouse Control

86

Virtual Whiteboard

86

Audio Controls

86

Application Share

85

Instant Messaging

85

Facilitator Functions

85

Vendor Capability Ratings

Average 84

Ease of IT Administration

96

Ease of Implementation

93

Quality of Features

93

Usability and Intuitiveness

92

Ease of Customization

91

Breadth of Features

90

Ease of Data Integration

90

Product Strategy and Rate of Improvement

90

Vendor Support

90

Availability and Quality of Training

87

Business Value Created

82

TeamViewer Remote Videos

TeamViewer Remote Reviews

Siam R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Combine simplicity with TeamViewer.

Likeliness to Recommend

9 / 10

What differentiates TeamViewer Remote from other similar products?

TeamViewer is known for its user-friendly interface and reliability, focusing mainly on remote access and support.

What is your favorite aspect of this product?

Support for multiple domains, trusted unattended access, and mobile device access.

What do you dislike most about this product?

It is unstable without an internet connection.

What recommendations would you give to someone considering this product?

If you are looking for scalability, customization, ease of use, connection, good customer service, access, remote support and other key functions, TeamViewer is suitable, this platform adapts to the needs of your work.

Pros

  • Efficient Service
  • Effective Service
  • Altruistic
  • Helps Innovate

Mawumenyo Atsu N.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

TeamViewer: A platform that never disappoints

Likeliness to Recommend

10 / 10

What differentiates TeamViewer Remote from other similar products?

What makes TeamViewer Remote different in my opinion is the ability to easily install, setup and use. There is not much learning needed to understand how to configure it for the first time. Also, the continuous update and improving security features makes it stand out even more.

What is your favorite aspect of this product?

My favorite aspect will be the ability to collaborate with your colleagues or team members even when you're in different places. TeamViewer makes remote access very easy and time-saving.

What do you dislike most about this product?

I currently haven't seen much improvement in the areas of multiple users interacting simultaneously. I would love to see an enhancement in that area.

What recommendations would you give to someone considering this product?

For companies, teams, organizations, or individuals considering TeamViewer Remote, it's essential to recognize its strengths in facilitating remote access, support, and collaboration. If these features are what you need, then TeamViewer will serve you well.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Aishwarya R.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic product

Likeliness to Recommend

10 / 10

What differentiates TeamViewer Remote from other similar products?

Easy to use

What is your favorite aspect of this product?

It's simplicity

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Go for it!!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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