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Stripe Payments Logo Award Winner Product Badge
Stripe Payments Logo Award Winner Product Badge
Stripe

Stripe Payments

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Stripe Payments
9.1 /10

What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details


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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Helps Innovate

Feature Ratings

Average 89

Mobile Payments

90

Credit Card Processing

90

E-Commerce Integration

90

Digital Wallet Integration

90

Security

89

Recurring Payments

89

Multi Currency

88

Customer Support

88

Reporting Analytics

87

POS Integration

86

POS Verification

85

Vendor Capability Ratings

Average 86

Quality of Features

88

Ease of Data Integration

88

Business Value Created

88

Usability and Intuitiveness

87

Breadth of Features

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

86

Ease of IT Administration

86

Vendor Support

84

Ease of Customization

82

Availability and Quality of Training

82

Stripe Payments Reviews

Gina D.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Only payment option for Hopin-works great!

Likeliness to Recommend

8 /10

What differentiates Stripe Payments from other similar products?

I had no other payment option for a software I was using. Strip has worked well.

What is your favorite aspect of this product?

It's all automatic. Nothing to do. Just set it up and everything runs. Funds are deposited to your bank account within a few days of the sale.

What do you dislike most about this product?

Lower fees would be nice. A free API to Quickbooks would be nice. Right now I use Sushio to send over my strip sales to Quickbooks.

What recommendations would you give to someone considering this product?

The product works as advertised. If you need a payment processing system, Stripe will sell known and works well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rosy O.

  • Role: Finance
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Excellent tool.Advanced reporting tools.Flat price

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Stripes makes a very significant difference especially for online businesses for the quality of documentation and information you can extract from it which exceeds the expectations.

What is your favorite aspect of this product?

I love the advanced reporting tools as they make easier reconciliations and any analysis. It's ideal for international merchants and very flexible businesses that are open to use the developer tools provided by this software.

What do you dislike most about this product?

This software is for high skilled employee as it requires technical skills to implement (developers or IT coding supports required).

What recommendations would you give to someone considering this product?

Improve the technical requirements making them easier to let use the software to any member of the business.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Caring

Libby B.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

A big disappointment!

Likeliness to Recommend

1 /10

What differentiates Stripe Payments from other similar products?

Stripe if universally accepted by most if not all website and e-commerce platforms.

What is your favorite aspect of this product?

The fact that it integrated easily with everything

What do you dislike most about this product?

The bias strip has towards industries they view as “risky.” I was using Stripe for the e-commerce retail portion of my website but because I offered spiritual readings on another part of my site (using a different payment processing company) they revoked my user capabilities siting that it was to risky to do business with me.

What recommendations would you give to someone considering this product?

If you are someone whose business is part of the spiritual or metaphysical community, I would suggest saving your time and to look elsewhere since Stripe states that they view “psychics” to be a risky business and from my experience don’t differentiate between psychics, reiki practitioners, shamans, etc. and despite trying to explain that my desire to use stripe was for retail and not services, they refused to do business with me and offered me an alternative program with a more costly processing fee.

Pros

  • Unique Features
  • Reliable

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Productive

Most Popular Stripe Payments Comparisons

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