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Staffbase

Staffbase

Composite Score
8.7 /10
CX Score
9.2 /10
Category
Staffbase
8.7 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
2% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Rewards Recognition

88

Newsletter Creation

87

Pulse Surveys

87

Employee Directory

86

Instant Messaging

86

Emergency Notification

85

Intranet

85

Mobile

83

Single Sign-On (SSO)

83

Surveys and Polling

82

Application Integration

82

Vendor Capability Ratings

Average 85

Vendor Support

90

Quality of Features

87

Breadth of Features

87

Ease of Data Integration

86

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Business Value Created

81

Ease of Customization

78

Staffbase Reviews

ekrah r.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Always recommend it

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

This product has a trial version

What is your favorite aspect of this product?

The instant messaging comes in handy when you want to send a message to multiple recipients

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

This product is recommended to professionals in engaging in lots of messaging

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Caring

Thomas L.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Happy costumer since 2017!

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Hard to say - we never used a different platform. For us the excellent service level as well as the ongoing product improvements are crucial.

What is your favorite aspect of this product?

The flexibility and the ongoing product improvements.

What do you dislike most about this product?

Nothing - so far.

What recommendations would you give to someone considering this product?

In order to utilize this products properly, you need to understand for what you want to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Its an excellent tool for staff communication.

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

The cooperation with staffbase was collegial, simple, and goal-oriented from the beginning. As a contact person at the client site, I felt listened to and found myself in a skilled task force of the vendor. Style and implementation were greatly supported and we were helped to customize the mobile computer network resolution for our employees. The project commitment of the Staffbase client Success Manager deserves special mention.

What is your favorite aspect of this product?

Staffbase is straightforward to use, intuitive email distribution software. Our organization can simply and effectively send communications, and gain insights into the reach and target users as required to make sure they need the information they have among their roles to achieve success and engagement. The Staffbase app is great for hourly manufacturing workers to be able to reach them in real-time. We tend to use the news and employee updates all the time to speak with our employees. However, we also have a great deal of data for the workers on numerous pages that are created. It’s a one-stop shop for everyone.

What do you dislike most about this product?

The only factor that bothers us is the (quite regular) technical incidents – either it’s not possible to transfer media or we cannot access the app, and so on It doesn’t happen often however looks to be happening exactly once I need that one function that does not work.

What recommendations would you give to someone considering this product?

Staffbase is quick to implement and still offers customization and its concepts with a prepared software system buffet. The contact persons are experienced and might additionally define the use case in initial discussions.

Pros

  • Unique Features
  • Transparent
  • Appreciates Incumbent Status
  • Helps Innovate

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