What is Squiz Funnelback?
To get the most from information assets, employees must be able to access, share and reuse information efficiently and effectively. Funnelback delivers secure, powerful and highly configurable search to your team, providing an elegant single view of content no matter where it lives, leading to faster, more informed decision-making.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
93 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squiz Funnelback?
Pros
- Security Protects
- Performance Enhancing
- Trustworthy
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Advanced/Faceted search
Content Aggregation
Synonyms and Stemming
Search Query Parsers
Processing and Indexing
Content Analytics
Results Sorting
AI/Machine Learning
User interface for search/retrieval
Multi Format Support
Social Network Awareness
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Breadth of Features
Business Value Created
Quality of Features
Squiz Funnelback Reviews
Norman G.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2022
Comprehensive enterprise search
Likeliness to Recommend
What differentiates Squiz Funnelback from other similar products?
I think what mainly differentiates Funnelback from similar products is that it's almost fully customisable and has a lot of options available for you. It also has to ability to aggregate content from not just your website but almost any content respository.
What is your favorite aspect of this product?
My favourite aspect of this product is that it is part of Squiz DXP. It give us full control and is almost limitless as we can use it for our search requirements.
What do you dislike most about this product?
Sometimes the product is too complex. Understandably search algorithms are complex things but I wish customising search weightings and other settings could be easier. It's also unable to easily index JS generated content without some sort of middleware.
What recommendations would you give to someone considering this product?
It will come down to your requirements. It's great for aggregating content from multiple sources. Great if you want full control of your search. Might be overkill if you want a simple site search and prefer a set and forget solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Steve B.
- Role: Public Sector
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Feb 2022
Good support. Very customisable and feature rich.
Likeliness to Recommend
What differentiates Squiz Funnelback from other similar products?
Flexible and powerful
What is your favorite aspect of this product?
Many configurable features
What do you dislike most about this product?
Usability is challenging when getting under the hood but it has improved in this regard.
What recommendations would you give to someone considering this product?
Test it out and look at the use cases
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Caring
Andrew M.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Feb 2022
So easy to configure and use!
Likeliness to Recommend
What differentiates Squiz Funnelback from other similar products?
So easy to use
What is your favorite aspect of this product?
The tool is simple to use
What do you dislike most about this product?
not applicable
What recommendations would you give to someone considering this product?
DO IT already!
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service