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Squiz

Squiz Funnelback

6.7 / 10
Category
Squiz Funnelback
6.7 / 10

What is Squiz Funnelback?

To get the most from information assets, employees must be able to access, share and reuse information efficiently and effectively. Funnelback delivers secure, powerful and highly configurable search to your team, providing an elegant single view of content no matter where it lives, leading to faster, more informed decision-making.

Company Details


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Awards & Recognition

Squiz Funnelback won the following awards in the Enterprise Search category

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Squiz Funnelback Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Squiz Funnelback.

84 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Squiz Funnelback?

13% Negative
10% Neutral
77% Positive

Pros

  • Security Protects
  • Performance Enhancing
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 77

Advanced/Faceted search

92

Content Aggregation

79

Synonyms and Stemming

78

Search Query Parsers

78

Processing and Indexing

77

Content Analytics

76

Results Sorting

75

AI/Machine Learning

75

User interface for search/retrieval

75

Multi Format Support

74

Social Network Awareness

69

Vendor Capability Ratings

Average 74

Ease of Implementation

79

Ease of IT Administration

75

Vendor Support

75

Ease of Customization

72

Product Strategy and Rate of Improvement

72

Ease of Data Integration

68

Usability and Intuitiveness

68

Availability and Quality of Training

64

Breadth of Features

64

Business Value Created

64

Quality of Features

64

Squiz Funnelback Reviews

Norman G.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Comprehensive enterprise search

Likeliness to Recommend

8 / 10

What differentiates Squiz Funnelback from other similar products?

I think what mainly differentiates Funnelback from similar products is that it's almost fully customisable and has a lot of options available for you. It also has to ability to aggregate content from not just your website but almost any content respository.

What is your favorite aspect of this product?

My favourite aspect of this product is that it is part of Squiz DXP. It give us full control and is almost limitless as we can use it for our search requirements.

What do you dislike most about this product?

Sometimes the product is too complex. Understandably search algorithms are complex things but I wish customising search weightings and other settings could be easier. It's also unable to easily index JS generated content without some sort of middleware.

What recommendations would you give to someone considering this product?

It will come down to your requirements. It's great for aggregating content from multiple sources. Great if you want full control of your search. Might be overkill if you want a simple site search and prefer a set and forget solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steve B.

  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Good support. Very customisable and feature rich.

Likeliness to Recommend

10 / 10

What differentiates Squiz Funnelback from other similar products?

Flexible and powerful

What is your favorite aspect of this product?

Many configurable features

What do you dislike most about this product?

Usability is challenging when getting under the hood but it has improved in this regard.

What recommendations would you give to someone considering this product?

Test it out and look at the use cases

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

Andrew M.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

So easy to configure and use!

Likeliness to Recommend

9 / 10

What differentiates Squiz Funnelback from other similar products?

So easy to use

What is your favorite aspect of this product?

The tool is simple to use

What do you dislike most about this product?

not applicable

What recommendations would you give to someone considering this product?

DO IT already!

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service
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