Progress ShareFile Customer Reviews 2026

What is Progress ShareFile?

Progress® ShareFile® is an AI-powered document collaboration platform designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—the ShareFile platform goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile software unifies the key stages of client work in a single, secure platform.

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Progress ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress ShareFile?

5% Negative

2% Neutral

93% Positive

Pros

Respectful
Helps Innovate
Performance Enhancing
Efficient Service

Score 9.0

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Managed File Transfer - Enterprise

Score 8.8

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Progress ShareFile Videos

Progress ShareFile Reviews

Glad m.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Great for large files transfer

Likeliness to Recommend

9 /10

What differentiates Progress ShareFile from other similar products?

The fact that it allows for real time sharing of large file in a secure way.

What is your favorite aspect of this product?

It allows real time sharing of files in real time. It is great for file storage and back ups. It also allows for collaboration in editing files.

What do you dislike most about this product?

The synchronisation of files at times takes along alot of time.

What recommendations would you give to someone considering this product?

It is one of the best tool in large and secure transfer of files. I would highly recommend it to both small and large organisations.

Pros

Helps Innovate
Reliable
Caring
Respectful

Carol c.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Bold,solid and stable app with file transfer.

Likeliness to Recommend

9 /10

What differentiates Progress ShareFile from other similar products?

Secure with access permissions for user account. Cost effective and ease of use. Reliable to transfer files and documents. Intergration with other apps.

What is your favorite aspect of this product?

Intergration with other third party applications. Secure with account access. Device synchronization ensure user is able to access an account from any device. Ease of use.

What do you dislike most about this product?

Very impressive and excellent with device synchronization. Secure to access an account. Reliable to share files and documents. Ease of use.

What recommendations would you give to someone considering this product?

Well it's effectiveness with access of files and documents. Secure and large storage capacity for files and documents. Great with device synchronization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jody Z.

Role: Operations
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Leading File Sharing and Synchronization platform

Likeliness to Recommend

10 /10

What differentiates Progress ShareFile from other similar products?

Citrix ShareFile offers ample file storage space across all the plans.

What is your favorite aspect of this product?

Free 30 day trial enabled us to analyze all features before investing in Citrix ShareFile. Real-time file storage and synchronization in the cloud.

What do you dislike most about this product?

Citrix ShareFile is the leading file storage solution, but lacks offline mode capability.

What recommendations would you give to someone considering this product?

Integrate with external applications such as GoToMeeting to have more capabilities in one place.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Progress ShareFile

What is Progress ShareFile?

Company Details

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Awards & Recognition

2026 Emotional Footprint Champion

Progress ShareFile Ratings

85 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Progress ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Authentication Verification of authenticity of identities between the two organizations​

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

File Transfer File transfer services

Large File Support Support for large (>2GB) file transfers​

Data Fidelity Consistent data integrity throughout the process​

Transport Security Security of the data transmission

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Session Monitoring Reporting and metrics of the data transferal session​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

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Progress ShareFile Videos

Progress ShareFile - Built For The Way You Work Now—And Where You're Headed Next!

Introducing ShareFile Enterprise | Security That Scales with Collaboration

ShareFile for Client Engagement, Without the Coordination Chaos

ShareFile Client Workflows: Tasks, Projects & Client Portal

Progress ShareFile Reviews

Glad m.

Great for large files transfer

Likeliness to Recommend

Pros

Carol c.

Bold,solid and stable app with file transfer.

Likeliness to Recommend

Pros

Jody Z.

Leading File Sharing and Synchronization platform

Likeliness to Recommend

Pros

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Feature Ratings

Encryption Decryption

High Performance

Authentication

Cloud/On-Prem/Hybrid Deployment

File Transfer

Large File Support

Data Fidelity

Transport Security

LDAP Support

Session Monitoring

Quota Bandwidth Control

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Vendor Support

Ease of Customization

Availability and Quality of Training