What is Puppet Enterprise?
Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
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Since last award
94 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Puppet Enterprise?
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compliance Monitoring
Application Provisioning
Audit Trail
Multi-Site Functionality
Task Scheduling
Task Monitoring
Process Automation
Server Configuration Monitoring
Backup
Discovery
Patching Automation
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Vendor Support
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Puppet Enterprise Reviews
Michael N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Powerful Automation with Robust Configuration
Likeliness to Recommend
What differentiates Puppet Enterprise from other similar products?
Puppet Enterprise stands out with its strong focus on infrastructure as code, automated configuration management, and robust compliance tracking. Unlike other tools, it provides a high level of integration with both cloud and on-premise environments, allowing for seamless hybrid cloud management. Additionally, Puppet’s mature reporting and analytics capabilities, combined with its vast library of pre-built modules, make it an ideal choice for complex, large-scale infrastructure management.
What is your favorite aspect of this product?
The ability to automate complex configurations and manage infrastructure at scale with ease, all while ensuring compliance and consistency across environments
What do you dislike most about this product?
The learning curve can be steep for new users, and the user interface feels a bit outdated, which can make managing large configurations more challenging
What recommendations would you give to someone considering this product?
Puppet Enterprise is a fantastic choice for organizations looking to automate large-scale infrastructure management, but it’s best suited for teams with experience in configuration management or those willing to invest time in learning. If you're working in a hybrid cloud environment, it’s an excellent tool for consistency and compliance. However, be prepared for the initial setup complexity and consider training to get the most out of its powerful features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mercy L.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2023
Suitable Data Center
Likeliness to Recommend
What differentiates Puppet Enterprise from other similar products?
Puppet Enterprise has the data enrichment systems
What is your favorite aspect of this product?
Puppet Enterprise has concrete Data coordination and analysis strategies
What do you dislike most about this product?
Puppet Enterprise is the solid avenue for suitable data enhancement
What recommendations would you give to someone considering this product?
Puppet Enterprise gives the required attention for data systems
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
