What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOracle PeopleSoft CRM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Oracle PeopleSoft CRM.
86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Telephony and Call Center Management
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2020
Simple UI. Easy to navigate.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Steven S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2020
Suport is great they will get you the right answer
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
If I can't praise them enough the support they provides sets the standard pretty high,
What is your favorite aspect of this product?
Administration is easily to grasp. if you have ever worked on any Oracle product.
What do you dislike most about this product?
It's the little thing like the work list work around
What recommendations would you give to someone considering this product?
Think about all of you end users,
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service