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Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle

Oracle PeopleSoft CRM

8.6 /10
Category
Oracle PeopleSoft CRM
8.6 /10

What is Oracle PeopleSoft CRM?

Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.

Company Details


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Awards & Recognition

Oracle PeopleSoft CRM won the following awards in the Customer Relationship Management - Enterprise category

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Oracle PeopleSoft CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle PeopleSoft CRM.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle PeopleSoft CRM?

2% Negative
6% Neutral
92% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Includes Product Enhancements

Feature Ratings

Average 81

Collaboration

85

Activity and Workflow Management

83

Customer Service Management

83

Analytics and Reporting

82

Marketing Management

81

Sales Management

80

Quote Contract and Proposal

80

Lead Management

80

Telephony and Call Center Management

79

Account and Contact Management

79

Mobile

76

Vendor Capability Ratings

Average 81

Ease of Data Integration

84

Vendor Support

84

Ease of IT Administration

83

Breadth of Features

83

Availability and Quality of Training

83

Business Value Created

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Oracle PeopleSoft CRM Reviews

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Simple UI. Easy to navigate.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Steven S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

Suport is great they will get you the right answer

Likeliness to Recommend

7 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

If I can't praise them enough the support they provides sets the standard pretty high,

What is your favorite aspect of this product?

Administration is easily to grasp. if you have ever worked on any Oracle product.

What do you dislike most about this product?

It's the little thing like the work list work around

What recommendations would you give to someone considering this product?

Think about all of you end users,

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Most Popular Oracle PeopleSoft CRM Comparisons

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