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Optimizely Monetize Logo
Optimizely Monetize Logo
Optimizely, Inc.

Optimizely Monetize

Composite Score
6.8 /10
CX Score
7.1 /10
Category
Optimizely Monetize
6.8 /10

What is Optimizely Monetize?

Monetize is Optimizely's B2B and B2C experience platform for digital shopping, customer experience management and driving adaptive commerce.

Company Details


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Awards & Recognition

Optimizely Monetize won the following awards in the B2C eCommerce category

Optimizely Monetize Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Optimizely Monetize.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

14
Since last award

90 Plan to Renew

11
Since last award

79 Satisfaction of Cost Relative to Value

11
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Optimizely Monetize?

0% Negative
18% Neutral
82% Positive

Pros

  • Efficient Service
  • Respectful
  • Unique Features
  • Reliable

Feature Ratings

Average 79

Payment Processing

85

Order Portal

82

Retargeting Capabilities

81

Order Management

81

Predictive Recommendations

80

Content Management

79

Integrated Search

79

Content Localization

77

Catalog Management

77

Reporting and Analytics

77

Microsite Management

69

Vendor Capability Ratings

Average 78

Quality of Features

87

Product Strategy and Rate of Improvement

85

Ease of Data Integration

83

Breadth of Features

82

Business Value Created

80

Vendor Support

79

Usability and Intuitiveness

76

Availability and Quality of Training

72

Ease of Customization

71

Ease of Implementation

71

Ease of IT Administration

71

Optimizely Monetize Reviews

Lori T.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

One of the finest working PPPM Platform

Likeliness to Recommend

10 /10

What differentiates Optimizely Monetize from other similar products?

Marketing operations are transformed with the Optimizely Content Marketing Platform. The most aggressive brands in the world utilize it as the top marketing orchestration platform to effectively align teams, remove friction from execution, and show tangible results.

What is your favorite aspect of this product?

The platform integrates CMS, CRM, and digital experience to deliver conversions and sales that result in a favorable return on our investment over the medium term for all types of businesses who need to enhance the statistics of their digital assets.

What do you dislike most about this product?

Response time from the Optimizely support team is several hours. Because our company's workforce needs training to use Optimizely products effectively, the initial use and implementation phases will span a few weeks. Although Optimizely has a wide range of plans, they are somewhat pricey in comparison to other options.

What recommendations would you give to someone considering this product?

Its user-friendly interface makes it easier for developers, designers, and advertisers to collaborate on a single platform. It develops autonomous campaigns that are concentrated on the most popular digital channels and extends them to the fullest extent possible using the metadata gathered from user tracking.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Jessica F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use once you get the hang of it.

Likeliness to Recommend

10 /10

What differentiates Optimizely Monetize from other similar products?

The ease of use (once learned) and the dependability.

What is your favorite aspect of this product?

My favorite aspect of this product is the simplicity of providing exactly what is needed.

What do you dislike most about this product?

I have not been very impressed with Support. The assistance seems rushed.

What recommendations would you give to someone considering this product?

This product is definitely worth trying. I believe many businesses who try it will end up renewing.

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Charges for Enhancements
  • Role: Information Technology
  • Industry: Construction
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Mar 2020

The product was easy to use. Love the features.

Likeliness to Recommend

6 /10

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Less Fair
  • Under Delivered
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