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Notion Labs

Notion

Composite Score

8.8 /10

CX Score

9.1 /10

87 Reviews Write a Review

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Unique Features
Respectful
Fair

Feature Ratings

Average 83

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 81

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Notion Reviews

Shruti T.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

the all in one workspace

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

its different because it Combines note-taking, task management, databases, calendars, and collaborative tools in one platform.

What is your favorite aspect of this product?

it can be used as a planner or Knowledge base.

What do you dislike most about this product?

it have performance issue with large files.

What recommendations would you give to someone considering this product?

use notion if you value customization and need an all in one productivity tool.

Pros

Continually Improving Product
Reliable
Caring
Client Friendly Policies

Cons

Less Inspiring

Jildardo V.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

The All-in-One Workspace Revolution

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion is unique because it combines notes, databases, tasks, and collaboration in one customizable space.

What is your favorite aspect of this product?

What I like most about Notion is how flexible it is, letting you set up workflows that fit your needs perfectly.

What do you dislike most about this product?

Sometimes, large databases can be slow in Notion, which can affect productivity on big projects.

What recommendations would you give to someone considering this product?

If you’re thinking about using Notion, begin with small projects to get familiar, adjust templates to fit your needs, and try adding tools to improve your work.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Adriel O.

Role: Public Sector
Industry: Utilities
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Best multi-use note-taking tool out there.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It's hundreds of integrations through APIs. Everything is customizable and the search is so powerful.

What is your favorite aspect of this product?

The AI assistant within the app loves the mobile app and the desktop version of the tool.

What do you dislike most about this product?

I believe the AI assistant should be included in licensing, not an extra cost.

What recommendations would you give to someone considering this product?

Great professional project management tool, similar to Basecamp and Google Keep on steroids. So much better than OneNote.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Notion

What is Notion?

Company Details

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Notion Ratings

89 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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AI Writing Assistants

Notion Reviews

Shruti T.

the all in one workspace

Likeliness to Recommend

Pros

Cons

Jildardo V.

The All-in-One Workspace Revolution

Likeliness to Recommend

Pros

Adriel O.

Best multi-use note-taking tool out there.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement