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Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 84

Collaboration

91

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

82

Resource Management

81

Time & Expense Tracking

81

Reporting

80

Budget Management

79

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Implementation

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

80

Vendor Support

78

Product Strategy and Rate of Improvement

77

Notion Reviews

Lucas H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic capabilities, rate of improvements slow

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The key idea with Notion is that everything is a database. That opens lots of potential for organization.

What is your favorite aspect of this product?

I rely on this for both work and personal projects, and Notion's capabilities are robust for both. I love the aesthetic, the markdown writing style, the internal linking, and the database capabilities.

What do you dislike most about this product?

Notion is currently investing a lot of their development into AI capabilities, which I don't find as useful as fixing some basic problems like lack of offline mode and lack of robust data security.

What recommendations would you give to someone considering this product?

If I were starting over, I would consider AnyType. I don't know if it does everything Notion does, but it attempts to solve some of Notion's longstanding issues.

Pros

  • Helps Innovate
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Security Frustrates

Rahul s.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Notion : Manage Project better

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion user interface is extremely good and it provides the users the option to customize their workspace to suit their preference. It also allows user to make custom templates and user specific databases.

What is your favorite aspect of this product?

Notion pricing is a great value for money deal. It is rich of feature and is adaptive of various workflows .

What do you dislike most about this product?

The advance interface and adaptive nature makes the learning curve a bit steep and one has to put generous efforts in order to learn the platform.

What recommendations would you give to someone considering this product?

Please go through proper training and read documentation thoroughly in order to best use the app

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Chirag G.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

The ultimate collaboration tool

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It enabled me to work on one single application instead of multiple applications- note taking, calendar, task managements, project timeline.

What is your favorite aspect of this product?

I like the interface a lot, it is very easy to browse and full of features. It has several templates to choose from specially for User Friendly Notes.

What do you dislike most about this product?

The learning curve is a bit high for this application, and also it lacks support for offline document editing.

What recommendations would you give to someone considering this product?

Go through the templates, they're great and will help you make an informed decision about what the product offers. Also, check for integrations with apps you use on daily basis, to see how it will play out for you in the long run,

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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