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Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 84

Collaboration

91

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

82

Resource Management

81

Time & Expense Tracking

81

Reporting

80

Budget Management

79

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Implementation

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

80

Vendor Support

78

Product Strategy and Rate of Improvement

77

Notion Reviews

Oliur R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great tool for taking notes and managing project

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion is one of the best note-taking, project management, and document-management tool in one. The user-friendly UI makes it very simple to use and navigate. Notion provides a plethora of amazing pre-made templates to help you get started quickly. What I like best about Notion is that it allows you to use it however you want; it doesn't force you to use any methodology; it simply provides you with the tools to use however you want.

What is your favorite aspect of this product?

The best thing about notion is how simple it is to import data from other external sources such as Evernote, Asana, and so on. It also supports real-time collaboration with team members. It also supports popular document file extensions like txt, HTML, Docx, and CSV, which is extremely useful. Working together and team management are highly optimized in this environment. An easy-to-use interface makes things go faster and increases productivity.

What do you dislike most about this product?

I haven't had any major problems. In terms of customer satisfaction, Notion is doing exceptionally well. However, I would like to see some features such as calendar management, changing fonts, and real-time chat via messages within the app.

What recommendations would you give to someone considering this product?

It comes highly recommended by me because it covers all of the major features I look for in note-taking and project management software. It has all the features to welcome you even if you have previously used another tool and can easily import data to the Notion. Notion is a fantastic product to use in your daily life, and it will greatly assist you in optimizing your life.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Justin H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Highly customizable and feature rich

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion provides a truly rich feature set that combines many of the tasks i was formerly completing in different software, from project management to document based collaboration.

What is your favorite aspect of this product?

My favorite aspect would be the incredible variety of ways I can customize Notion to specific use cases.

What do you dislike most about this product?

I have no major issues with Notion, and that's truly saying a lot given how much I use it for my work. One shortcoming would be that where I use notion for public facing resources, i'm unable to access analytics for viewership and clicks.

What recommendations would you give to someone considering this product?

Notion works well for so many users as it can be used very simply (think Google docs) or for long term project management or database use on the more advanced end. They provide a consistent flow of new features or improvements, and work excellently for collaborative team work. Notion has allowed me to take 3-4 separate programs and accomplish the same work more effectively in one product.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Steffen S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Unique tool - continuous improvement

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Its unique, so easy to use, so many features, mobile and web version. just great

What is your favorite aspect of this product?

Just super easy to use.

What do you dislike most about this product?

Implementation costs a bit of time, but it is worth it.

What recommendations would you give to someone considering this product?

Try the free version and also check out templates from notion

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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