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Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

109 Reviews Write a Review

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Unique Features
Respectful
Fair

Feature Ratings

Average 84

Collaboration

Document Management

Mobile Access

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Notion Reviews

Marly A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Likeliness to Recommend

10 /10

Pros

Performance Enhancing
Unique Features
Security Protects
Helps Innovate

Charlotte C.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Amazing note taking product! I need it everyday!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

I can easily customize it to my personal needs. It's also easy to track/ screen/ filter my data and note.

What is your favorite aspect of this product?

Easy note-taking UX/UI. Easy to merge different data sources.

What do you dislike most about this product?

Nothing I dislike.

What recommendations would you give to someone considering this product?

Start with templates and try out different ways to manage your life. Notion can bring your life and habits into another level.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Iaroslav C.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Amazing flexibility for almost every task to solve

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion is something like Lego details for too many aspects of both Work & Life, from collaborating in flexible methodologies to organizing any type of lists, e.g. wishlist or financial calendar

What is your favorite aspect of this product?

Its amazing flexibility, it can be used both for business purposes and scheduling routine, financial aspects and more

What do you dislike most about this product?

For some purposes, I need a functionality just like MS Excel or Google Spreadsheets provide (like calculations). But if we talk about Notion, it's not applicable, or unclear at all.

What recommendations would you give to someone considering this product?

Definitely need to try, personal subscription plan is free

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

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What is Notion?

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Notion Ratings

89 Likeliness to Recommend

94 Plan to Renew

2 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

Marly A.

Likeliness to Recommend

Pros

Charlotte C.

Amazing note taking product! I need it everyday!

Likeliness to Recommend

Pros

Iaroslav C.

Amazing flexibility for almost every task to solve

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Mobile Access

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement