Nintex Customer Reviews 2025

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Nintex

Composite Score

8.1 /10

CX Score

8.4 /10

37 Reviews Write a Review

What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

1% Negative

2% Neutral

97% Positive

Pros

Respectful
Caring
Enables Productivity
Efficient Service

Feature Ratings

Average 80

Process Workflow Designer

Low-Code Automation

Content Management

In-App Automated Workflows

Permissions and Governance

Process Library

Real-time Process Analysis

Collaboration

Process Automation Templates

External Application Data Connectors

Process Simulation

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Low-Code Business Process Management - Enterprise

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Nintex Reviews

Laura S.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Easy to use, great features. Cross-site lookups!

Likeliness to Recommend

10 /10

What differentiates Nintex from other similar products?

Ease of use combined with great features. The form and workflow designers are very powerful and intuitive. Both offer cross-site lookups which SharePoint online desperately needs to work well. It is a right-sized product for a fair price. And they will extend the one-month trial so you can truly test the product yourself.

What is your favorite aspect of this product?

No-code workflows, easy to use designers. I also like the flat price model; with PowerApps and PowerAutomate you don't know what spend you are committing to.

What do you dislike most about this product?

Responsive forms don't support "other" on choice fields or appended multi-text fields - you have to use extra fields for these.

What recommendations would you give to someone considering this product?

Make sure you have time booked in your calendar to really test it during the trial period. Maybe watch the tutorial videos before starting the trial to maximize your evaluation.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Greg G.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Awesome product but with no future for cloud

Likeliness to Recommend

7 /10

What differentiates Nintex from other similar products?

Nintex is wonderfully easy to install and start using right away. It is so intuitive training is not really a concern. Developers can benefit from the application right away. Expert developers can really get Nintex to do some amazing things as long as they know JavaScript. Citizen developers can also gain a lot from the application as most can be done without JavaScript knowledge at all. We looked at K2 and never got any value out of that application for high cost. Nintex on the other hand gave us tremendous value right away.

What is your favorite aspect of this product?

The best part of using Nintex is the ease of installing it and getting it up and running. Can easily be done in a day. K2 took a month... Then actually using Nintex happened immediately whereas K2 took months and lots of training to get started.

What do you dislike most about this product?

Nintex has completely failed to respond to the coming of cloud computing. Every project I get now is to convert many Nintex workflows to the Power Platform. No one wants to pay for Nintex in the cloud. They are going to loose most of their customers as they transition to the cloud. I have yet to see one client move to the cloud with Nintex. They need to figure out their pricing model ASAP.

What recommendations would you give to someone considering this product?

Nintex is an awesome technology for automating many manual processes to improve the efficiency of your organization which will save well more money than what Nintex costs. Keep in mind there is no forward path to the cloud that is within reason in terms of cost. If your organization is moving to the cloud anytime soon, I would suggest using PowerApps and Power Automate to streamline your processes. This will save you from having to migrate Nintex workflows to the Power Platform at a later date. My recommendation is to define your cloud strategy before purchasing Nintex.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Less Generous
Less Transparent

Role: Industry Specific Role
Industry: Biotechnology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Tough Sell against Microsoft's Capabilities

Likeliness to Recommend

10 /10

Pros

Reliable
Acts with Integrity
Security Protects
Performance Enhancing

Cons

Inhibits Innovation
Vendor Friendly Policies
Vendor's Interest First

Latest Research

Nintex

What is Nintex?

Company Details

Need Assistance?

Awards & Recognition

Nintex Ratings

86 Likeliness to Recommend

3 Since last award

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Nintex?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Content Management Includes collaboration, check-in/check-out, and version control.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Enterprise

Nintex Reviews

Laura S.

Easy to use, great features. Cross-site lookups!

Likeliness to Recommend

Pros

Greg G.

Awesome product but with no future for cloud

Likeliness to Recommend

Pros

Cons

Tough Sell against Microsoft's Capabilities

Likeliness to Recommend

Pros

Cons

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Title

3
Since last award

3
Since last award

Feature Ratings

Process Workflow Designer

Low-Code Automation

Content Management

In-App Automated Workflows

Permissions and Governance

Process Library

Real-time Process Analysis

Collaboration

Process Automation Templates

External Application Data Connectors

Process Simulation

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support