What is NCR VOYIX - Emerald?
NCR Emerald (previously Silver) is a point of sales systems for small business that is simple to use but powerful enough to help make your dreams a business reality.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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75 Likeliness to Recommend
95 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NCR VOYIX - Emerald?
Pros
- Helps Innovate
- Client Friendly Policies
- Acts with Integrity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Employee Mobile
PCI and EMV Compatible
Inventory Control
Customer Account Management
Loyalty Program
Employee Management
Cash Register Point of Purchase Devices
Analytics and Reporting
Pricing Promotions
Online Integrations Web Store
Sales Transactions
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
NCR VOYIX - Emerald Reviews
Aminna K.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2023
Fantastic product!
Likeliness to Recommend
What differentiates NCR VOYIX - Emerald from other similar products?
NCR was easy to guide the workers
What is your favorite aspect of this product?
It was easily adaptable for the workers to learn
What do you dislike most about this product?
Not often, but there were times where the system did not work.
What recommendations would you give to someone considering this product?
It will never hurt to learn how to use NCR and practice.
Pros
- Performance Enhancing
- Saves Time
- Appreciates Incumbent Status
- Helps Innovate
Christy T.
- Role: Information Technology
- Industry: Energy
- Involvement: Initial Implementation
Submitted Dec 2023
Agile & user intuitive. A partner to our succes
Likeliness to Recommend
What differentiates NCR VOYIX - Emerald from other similar products?
Agile and professional support has been readily made available regardless of the complexity or timing of our issues. Additionally our ability to make more informed efficiency related decisions as well as those that positively affect profitability is a result of the comprehensive analytics and reporting that this product provides.
What is your favorite aspect of this product?
The peace of mind given as a result of the stability of the NCR Silver product is priceless to those organizations whose most profitable periods can allow for no downtime.
What do you dislike most about this product?
It would be very useful to have an online community of other business users to engage with. Sharing unique business scenarios and challenges would be invaluable to both NCR and their clients. Currently there isn't a visible means of doing this. The negativities of this product are few and far between.
What recommendations would you give to someone considering this product?
Consider your most valuable five functionality needs and compare this product to its competitors. Speak with other businesses in the same line of work who are already using the product about their integrations, data and Reporting experiences, Etc
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Prashant S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Management and Renewal
Submitted Jun 2023
An In-Depth Review of NCR Silver: Pros, Cons, and
Likeliness to Recommend
What differentiates NCR VOYIX - Emerald from other similar products?
NCR Silver operates on a cloud-based platform, allowing businesses to access their data and manage operations from anywhere with an internet connection. This offers flexibility and convenience, enabling business owners to monitor and manage their business on the go.
What is your favorite aspect of this product?
NCR Silver is known for its responsive customer support team. Businesses using NCR Silver can reach out for assistance when encountering issues or needing guidance, and the support team is available to provide prompt solutions and guidance.
What do you dislike most about this product?
NCR Silver may have limitations when it comes to integrating with other software or third-party applications. This can be a disadvantage for businesses that rely on multiple tools and platforms, as it may hinder seamless data flow or efficient operations.
What recommendations would you give to someone considering this product?
NCR Silver supports multiple payment methods, including credit cards, mobile payments, and integrations with popular payment processors. This ensures that businesses can accept various payment types, providing convenience to customers and maximizing sales opportunities.
Pros
- Helps Innovate
- Effective Service
- Acts with Integrity
- Over Delivered
Cons
- Less Inspiring
- Security Frustrates