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Microsoft Dynamics 365 Sales Enterprise Logo Award Winner Product Badge
Microsoft Dynamics 365 Sales Enterprise Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.4 /10
Category
Microsoft Dynamics 365 Sales Enterprise
8.4 /10

What is Microsoft Dynamics 365 Sales Enterprise?

Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights.

Company Details


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Awards & Recognition

Microsoft Dynamics 365 Sales Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Microsoft Dynamics 365 Sales Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Sales Enterprise.

85 Likeliness to Recommend

94 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Sales Enterprise?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 81

Analytics and Reporting

83

Account and Contact Management

83

Collaboration

83

Lead Management

82

Sales Management

81

Customer Service Management

81

Activity and Workflow Management

80

Marketing Management

79

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 80

Ease of IT Administration

94

Business Value Created

93

Breadth of Features

92

Quality of Features

91

Ease of Customization

90

Ease of Data Integration

89

Availability and Quality of Training

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Vendor Support

84

Microsoft Dynamics 365 Sales Enterprise Reviews

Sayed Manzar H.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

with its robust integrated platform and top of that centralized business application, i can access remotely and dynamic update as well as helps in real time decision making. Best in class feature is power automate helps workflow automate. Easily check accounts added and visualization of data and export it as well.

What is your favorite aspect of this product?

it helps me in decision making making and can see current status of project.

What do you dislike most about this product?

There was little challenges in implementing and integrating all app we have.

What recommendations would you give to someone considering this product?

For me in business development domain, it is comprehensive CRM tool that gives you update of progress of project like no other. Easy and user friendly interface makes it easy to navigate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ajit J.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product to use for sales efforts tracking.

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

The Microsoft package like power automate, RPA and integration with different 3rd party makes dynamics 365 a unique product

What is your favorite aspect of this product?

Features and different Microsoft product integrated within this

What do you dislike most about this product?

Design complexity

What recommendations would you give to someone considering this product?

This is one of the great product of Microsoft which comes with great feature including copilot that helps you increase tracking your sales efforts and increase productivity

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jarrard N.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Makes work easier

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

It has a great co plot feature that helps you finish tasks quicker and easier with great built I'm features

What is your favorite aspect of this product?

Allows for use with other applications where we communicate like Microsoft teams to help to better get our messages and work with each other. Also allows for lookkng through loads of data to assist in understanding what's going on in our business

What do you dislike most about this product?

There is none that I dislike.

What recommendations would you give to someone considering this product?

It's perfect if you want something different and unique to help to view rhe businesses documents on a large scale and manage and work with different departments.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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