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Microsoft Teams
8.6 / 10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
8% Neutral
89% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 83

Instant Messaging

90

File Sharing Collaboration

85

Notifications

84

Document Collaboration

83

Granular Access Management

81

Integration With Productivity Tools

81

Cross Platform Support

80

Search

78

Vendor Capability Ratings

Average 80

Ease of IT Administration

91

Business Value Created

88

Quality of Features

88

Ease of Implementation

87

Breadth of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

81

Microsoft Teams Reviews

Tiago Cristo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Best corporate message tool

Likeliness to Recommend

6 / 10

What differentiates Microsoft Teams from other similar products?

Integration with SharePoint, Onedrive and Windows features.

What is your favorite aspect of this product?

Easy to manage teams

What do you dislike most about this product?

Need a lot of hardware resources in video calls

What recommendations would you give to someone considering this product?

Good tool for corporate messaging, file sharing, make calls and presentation.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Glory M.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Highly recommend Instant messaging software

Likeliness to Recommend

9 / 10

What differentiates Microsoft Teams from other similar products?

User friendly and easy to access

What is your favorite aspect of this product?

Video filters

What do you dislike most about this product?

Frequent updates

What recommendations would you give to someone considering this product?

Highly recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Luis M.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product! And easy to use,

Likeliness to Recommend

10 / 10

What differentiates Microsoft Teams from other similar products?

The integration with Microsoft suite and other programs.

What is your favorite aspect of this product?

The real-time collaboration from different teams and team members.

What do you dislike most about this product?

Right now I'm satisfied with the features and behavior

What recommendations would you give to someone considering this product?

Review your options and choose what makes more sense to your business and industry

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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