What is Maximizer CRM?
How well do you know your customers? Imagine having a single place to track and share everything you know about each one; from their history and interests, to all your communications, documents and more. MaximizerCRM gives you the tools to drive satisfaction, loyalty and customer champions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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74 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Maximizer CRM?
Pros
- Acts with Integrity
- Respectful
- Transparent
- Fair
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Activity and Workflow Management
Collaboration
Customer Service Management
Analytics and Reporting
Account and Contact Management
Lead Management
Marketing Management
Mobile
Quote Contract and Proposal
Telephony and Call Center Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of Customization
Breadth of Features
Quality of Features
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Maximizer CRM Reviews
Jamie J.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Poor analytics and automation abilities but cheap
Likeliness to Recommend
What differentiates Maximizer CRM from other similar products?
The price is low enough to make it worth it, and it was supplied through a third party called Advoco who are very experienced with it and offer much better automation and customisation at an additional cost.
What is your favorite aspect of this product?
I don't have a favourite aspect
What do you dislike most about this product?
The lack of native automation and analytics and the lack of simplicity in customising the front end
What recommendations would you give to someone considering this product?
If price is your main concern and this comes up top when looking for a new one, go for it. If you want a much better system though you should be prepared to spend more money on a more comprehensive software.
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Inspiring
- Wastes Time
- Leverages Incumbent Status
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2023
Good and solid
Likeliness to Recommend
Pros
- Acts with Integrity
- Client's Interest First
- Over Delivered
- Friendly Negotiation
Sree Harsha J.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2023
Great UI and SaaS product. That
Likeliness to Recommend
What differentiates Maximizer CRM from other similar products?
UX and cost
What is your favorite aspect of this product?
Integrations with other apps
What do you dislike most about this product?
Nothing in particular
What recommendations would you give to someone considering this product?
Nothing in particular
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring