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Maximizer

Maximizer CRM

6.7 / 10
Category
Maximizer CRM
6.7 / 10

What is Maximizer CRM?

How well do you know your customers? Imagine having a single place to track and share everything you know about each one; from their history and interests, to all your communications, documents and more. MaximizerCRM gives you the tools to drive satisfaction, loyalty and customer champions.

Company Details


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Awards & Recognition

Maximizer CRM won the following awards in the Customer Relationship Management - Midmarket category

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Maximizer CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Maximizer CRM.

74 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Maximizer CRM?

16% Negative
6% Neutral
78% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Transparent
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 75

Sales Management

81

Activity and Workflow Management

77

Collaboration

76

Customer Service Management

76

Analytics and Reporting

75

Account and Contact Management

75

Lead Management

75

Marketing Management

70

Mobile

69

Quote Contract and Proposal

69

Telephony and Call Center Management

67

Vendor Capability Ratings

Average 72

Ease of IT Administration

89

Ease of Implementation

86

Business Value Created

74

Availability and Quality of Training

67

Ease of Customization

67

Breadth of Features

62

Quality of Features

61

Vendor Support

60

Ease of Data Integration

59

Product Strategy and Rate of Improvement

52

Usability and Intuitiveness

52

Maximizer CRM Reviews

Jamie J.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Poor analytics and automation abilities but cheap

Likeliness to Recommend

5 / 10

What differentiates Maximizer CRM from other similar products?

The price is low enough to make it worth it, and it was supplied through a third party called Advoco who are very experienced with it and offer much better automation and customisation at an additional cost.

What is your favorite aspect of this product?

I don't have a favourite aspect

What do you dislike most about this product?

The lack of native automation and analytics and the lack of simplicity in customising the front end

What recommendations would you give to someone considering this product?

If price is your main concern and this comes up top when looking for a new one, go for it. If you want a much better system though you should be prepared to spend more money on a more comprehensive software.

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Inspiring
  • Wastes Time
  • Leverages Incumbent Status
  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good and solid

Likeliness to Recommend

5 / 10

Pros

  • Acts with Integrity
  • Client's Interest First
  • Over Delivered
  • Friendly Negotiation

Sree Harsha J.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great UI and SaaS product. That

Likeliness to Recommend

8 / 10

What differentiates Maximizer CRM from other similar products?

UX and cost

What is your favorite aspect of this product?

Integrations with other apps

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

Nothing in particular

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

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