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MailerLite

MailerLite

Composite Score
8.8 /10
CX Score
9.0 /10
Category
MailerLite
8.8 /10

What is MailerLite?

MailerLite is an easy to use email marketing solution that helps to create advanced email marketing campaigns with features like automation, landing pages and surveys. It provides you with digital marketing tools to grow your audience faster and drive revenue smarter.

Company Details


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Awards & Recognition

MailerLite won the following awards in the Email Marketing category

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MailerLite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MailerLite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MailerLite?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Auto-Responders

89

Email Delivery

89

Segmentation

88

A/B Testing

87

Dynamic Content

87

Email Templates

86

Contact Database

86

Campaign Management

85

Content Authoring

85

Mobile Optimized

84

Text Messaging

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Ease of Data Integration

87

Ease of IT Administration

87

Ease of Customization

86

Usability and Intuitiveness

86

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

MailerLite Reviews

Antony M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use.

Likeliness to Recommend

8 /10

What differentiates MailerLite from other similar products?

MailerLite offers an intuitive drag-and-drop email editor that makes it easy for users to create visually appealing email campaigns without any coding knowledge.

What is your favorite aspect of this product?

Users can customize their emails with various fonts, colors, and styles using the rich text editor, allowing for creative and engaging content.

What do you dislike most about this product?

Its integration ecosystem is not as extensive as other email marketing tools, limiting flexibility for users who require integration with specific third-party applications.

What recommendations would you give to someone considering this product?

If your business relies heavily on specific third-party applications or platforms, ensure that MailerLite offers the necessary integrations to support your workflow.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Ardi S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Boosting Email Efficiency Through MailerLite

Likeliness to Recommend

9 /10

What differentiates MailerLite from other similar products?

It expertly eliminates the manual effort of drafting one-off emails through customizable sequences featuring dynamic content blocks based on recipient actions. For example, when a prospect downloads a pricing guide from a landing page, they will be automatically enrolled in a 4-email path that focuses on value messaging, financing options, promotions, and next steps.

What is your favorite aspect of this product?

Additionally, contacts who have made medium-sized purchases recently will automatically receive satisfaction surveys and educational content on related products. By mapping common customer journeys, I can confidently set up tailored email paths that anticipate needs at every turn while closely tracking engagement. Automated sequences enable me to focus on higher-level campaigns while ensuring subscribers receive relevant communications based on their progress. MailerLite's insightful sequence reporting also enables constant optimization towards the most effective content.

What do you dislike most about this product?

Crafting sequences requires learning MailerLite's unique canvas structure, and occasionally duplicate sends occur due to user error when building complex conditional logic.

What recommendations would you give to someone considering this product?

B2B marketing teams that struggle to achieve personalization at scale should explore MailerLite's customer journey automation. It enables instant reactions to prospect behaviors and the delivery of highly personalized emails, allowing for one-on-one interaction with any size audience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Boost your marketing analytics with MailerLite

Likeliness to Recommend

9 /10

What differentiates MailerLite from other similar products?

MailerLite simplifies creating, sending, and tracking professional email campaigns tailored to different segments and customer lifecycle stages. The platform provides attractive templates and an easy-to-use drag-and-drop builder for visual design. It also offers granular tracking to provide insights into open rates, click-through rates, links clicked, and conversion rates. Further segmentation by location, device, activity metrics, and other attributes facilitates targeted insights.

What is your favorite aspect of this product?

Powerful workflow automation seamlessly executes sophisticated behaviors like welcome sequences, anniversaries, abandoned carts, and subscriber lifecycles. Robust conditional logic enables personalization through dynamic content blocks in emails. MailerLite specializes in email marketing and integrates with CRM, ecommerce, marketing automation, and other stacks.

What do you dislike most about this product?

Its focused capabilities are precisely what analytics managers need to derive campaign insights. The platform checks all the boxes for executing and optimizing data-driven email strategies.

What recommendations would you give to someone considering this product?

MailerLite is an ideal choice for business analytics managers seeking an easy-to-use yet advanced email marketing platform to unlock campaign insights. Robust analytics and testing empower data-backed optimization for continually improving performance. Boost your marketing analytics with MailerLite today.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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