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Laserfiche Logo Award Winner Product Badge
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Laserfiche

Laserfiche

Composite Score
9.1 /10
CX Score
9.2 /10
Category
Laserfiche
9.1 /10

What is Laserfiche?

Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes—from startups to Fortune 500 enterprises—Laserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.

Company Details


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Awards & Recognition

Laserfiche won the following awards in the Enterprise Content Management - Enterprise category

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Laserfiche Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Laserfiche.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

99 Plan to Renew

3
Since last award

79 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Laserfiche?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 86

Web Forms Builder

91

Metadata Management

91

Workflow Process Automation

90

ECM Document Management

89

No-Code Application Design

89

ML-based Document Classification and Metadata Extraction

88

Access Permissions Management

87

Capture Channels

87

Search

87

Ediscovery Audit Trail

87

Automatic/Template Free Invoice Processing

86

Vendor Capability Ratings

Average 84

Business Value Created

86

Breadth of Features

85

Vendor Support

85

Quality of Features

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Implementation

82

Ease of Data Integration

82

Laserfiche Videos

Laserfiche Reviews

Kerry B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Simple enterprise document management tool

Likeliness to Recommend

9 /10

What differentiates Laserfiche from other similar products?

Laserfiche ECM is flexible with low maintenance cost as compared to other document management products.

What is your favorite aspect of this product?

It has reliable security tools that enhance safety of files transferred under its channels. It offers faster information delivery services as compared to other tools. Categorization of document in our database is excellent enhancing easy access.

What do you dislike most about this product?

I have not come across any challenge from the operation of this product. It ensures our documents are secure.

What recommendations would you give to someone considering this product?

I totally recommend this platform to other business enterprises for safety of files and proper management of company documents.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Zippora G.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best Content Manager For Business

Likeliness to Recommend

9 /10

What differentiates Laserfiche from other similar products?

Content management is never easy but with Laserfiche ECM, it's a walk in the park. It's welle equipped, affordable, and secure

What is your favorite aspect of this product?

I like that Laserfiche ECM is highly secure It's cost effective and makes content management easy Accessing and managing content is easy

What do you dislike most about this product?

It's all smooth with Laserfiche ECM. It's one of the best I have used

What recommendations would you give to someone considering this product?

Business content management is easy with Laserfiche ECM. The software is affordable, secure and has all the features any business needs for content management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Njoki S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic Features and a Very Affordable Tool

Likeliness to Recommend

9 /10

What differentiates Laserfiche from other similar products?

When it comes to business content management, Laserfiche ECM offers the best features. What makes it competitive compared to other products is specifically the electronic records management

What is your favorite aspect of this product?

I like that Laserfiche ECM is both affordable and scalable The software is resourceful in that it offers great features and is also easy to use With Laserfiche ECM, content management becomes easy. It is the best I have used.

What do you dislike most about this product?

No complaints with Laserfiche ECM. It is a perfect business solution

What recommendations would you give to someone considering this product?

For all your business content management, there is one tool that is tested and proven and you should try it - Laserfiche ECM. We have used it for close to fours years and so far it has been flawless.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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