Category Features
- Business Application Integration
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- End User Self Serve
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- End User Support Solutions
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- Integrated Knowledge Management
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- Integration With IT Tools
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- Multi Device Capability
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- Multi-Site Functionality
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- Reporting
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- Service Catalog
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- Systems Management Integration
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- Technician Administration
Report
Product Scorecard
A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.
- Net Promoter Score and Planned Renewal Rates
- Feature and Vendor Capability Breakdown
- Version and Module Satisfaction Levels
- Comparisons by Organization Size, Usage, and Role
Word Cloud
As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.
Product Scorecard
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See Full ReportProduct Reviews
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Recommends
10 / 10
Fred F.
Information Technology
Great quality software with robust features
Vendor Capability Satisfaction
- Business Value Created
- Breadth of Features
- Quality of Features
- Product Strategy and Rate of Improvement
- Usability and Intuitiveness
- Vendor Support
- Ease of Data Integration
- Ease of IT Administration
- Ease of Customization
- Availability and Quality of Training
- Ease of Implementation
Product Feature Satisfaction
- Integrated Knowledge Management
- Multi-Site Functionality
- Reporting
- Technician Administration
- Business Application Integration
- End User Self Serve
- End User Support Solutions
- Integration With IT Tools
- Multi Device Capability
- Service Catalog
- Systems Management Integration
Recommends
10 / 10
Stephanie H.
Operations
Happy we switched, has not let us down yet!
Vendor Capability Satisfaction
- Business Value Created
- Breadth of Features
- Quality of Features
- Product Strategy and Rate of Improvement
- Usability and Intuitiveness
- Vendor Support
- Ease of Data Integration
- Ease of IT Administration
- Ease of Customization
- Availability and Quality of Training
- Ease of Implementation
Product Feature Satisfaction
- Integration With IT Tools
- Multi Device Capability
- Multi-Site Functionality
- Technician Administration
- Business Application Integration
- End User Self Serve
- End User Support Solutions
- Integrated Knowledge Management
- Reporting
- Service Catalog
- Systems Management Integration
Recommends
10 / 10
Ben B.
Information Technology
Overall a very robust tool for IT asset management
Vendor Capability Satisfaction
- Business Value Created
- Breadth of Features
- Quality of Features
- Product Strategy and Rate of Improvement
- Usability and Intuitiveness
- Vendor Support
- Ease of Data Integration
- Ease of IT Administration
- Ease of Customization
- Availability and Quality of Training
- Ease of Implementation
Product Feature Satisfaction
- End User Self Serve
- Business Application Integration
- End User Support Solutions
- Integrated Knowledge Management
- Integration With IT Tools
- Multi Device Capability
- Multi-Site Functionality
- Reporting
- Service Catalog
- Systems Management Integration
- Technician Administration
