What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Account and Contact Management
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.7
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.1
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HubSpot Sales Hub Reviews
James E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Great CRM & Great Marketing tool.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub offers a range of tools that differentiates them from their competitors. These tools include email templates, automated email sequences, embedded video links, and tracked document links. All of which I use on a day-to-day. HubSpot also allows users to create personalized meeting links, so prospects can book time directly with me based on their availability and is much more efficient then going back on fourth over email.
What is your favorite aspect of this product?
My favoutite aspect of the product is the ability to build out sales sequences. I can create a sequence to include both tasks and specific emails, of which I can create using email templates. By doing so I can focus on performing my activities without the need to have high level of manual work. A great example if the fact that emails are automatically sent and tracked, without the need for manual creation. This feature alone saves me time on a daily basis.
What do you dislike most about this product?
My dislikes in relation to HubSpot Sales Hub is the need for third party extensions to track phone calls. This would mean the business would have to purchase additional software and change the Telephony system. I would like to see a automation with our current solution used, or the ability to automate with any telephony solution.
What recommendations would you give to someone considering this product?
If any business is looking to adopt a innovative CRM solution that is cost-efficient an can be highly customized to your needs I would suggest would highly recommend HubSpot Sales Hub as both a CRM solution and marketing solution.
Pros
- Trustworthy
- Efficient Service
- Caring
- Saves Time
Pierce H.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
HubSpot Sales Hub helps Driving CRM Excellence.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub is unique in the fact that it is a single CRM platform where marketing, sales, and service tools all come together. This provides all teams with one point of truth, enabling greater collaboration and data consistency throughout the customer lifecycle.
What is your favorite aspect of this product?
Another bonus is the email tracking and automation functionality. Sales personnel can track email opens, clicks, and responses to ensure prompt response. This, together with automated workflows and alerts, ensures no leads are lost. Such capabilities allow teams to provide targeted outreach on a mass scale, leading to more engagement and conversions.
What do you dislike most about this product?
Disadvantage is the deep customization of complicated workflows. While it is suitable for the typical sales scenario, companies with a very narrow scope might find the customization possibilities limited. Flexibly customizing automation and workflows would make it a much more valuable product across many different industries.
What recommendations would you give to someone considering this product?
HubSpot if used in the right way is definite to add value to your organization and would be a good return on investment. Its quite to easy to use and you can easily shift your whole team and the working paradigm. It's value lies in its ease of use and the ability to transform your working procedures.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Damilare A.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
A powerful and intuition CRM with seamless sales t
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot sales hub stands out with it's user friendly, seamless integration, with other HubSpot tools, and s robust free tierthat provides core CRM features.
What is your favorite aspect of this product?
It's ease of use and seamless integration with other Hubspot tools, allowing for a streamlined experienece across marketing, sales and customer service. The intuitive interface makes managing leads and automating tasks efortless.
What do you dislike most about this product?
The main downside of Hubspot Sales Hub is the cost of advanced features, which can become expensive as you scale and need more customization or additional functionalities.
What recommendations would you give to someone considering this product?
I recommend starting with the free tier of hubspot sales hub to familiarize yourself with its features and user-interface
Pros
- Over Delivered
- Helps Innovate
- Continually Improving Product
- Reliable
