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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Transparent
  • Fair

Feature Ratings

Average 79

Data Exploration and Visualization

85

BI Security

83

Operational Reporting Capabilities

82

Collaboration

82

Dashboard

81

Data Connectors and Data Mashup

81

Intelligent Alerts and Notifications

80

BI Platform Administration

79

Self Service and Ad Hoc Capabilities

78

Mobile

70

Vendor Capability Ratings

Average 77

Business Value Created

83

Quality of Features

81

Ease of Data Integration

80

Ease of Implementation

80

Breadth of Features

77

Ease of IT Administration

76

Ease of Customization

76

Vendor Support

75

Usability and Intuitiveness

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

71

Looker Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Innovative product with easy implementation

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Give it a try. It’s worth it.

Likeliness to Recommend

5 /10

Pros

  • Continually Improving Product
  • Caring
  • Acts with Integrity
  • Client's Interest First

Matthew M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Very useful business intelligence software

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

It allows everyone to work on their space and create reports and dashboards.

What is your favorite aspect of this product?

The filters, visualization and data elements allow for the information to be front and center and logically ordered.

What do you dislike most about this product?

It can be difficult to customize the visualizations.

What recommendations would you give to someone considering this product?

Use LookML, Looker's specialized language, which is useful and allows for you to visualize any data type.

Pros

  • Includes Product Enhancements
  • Saves Time
  • Friendly Negotiation
  • Effective Service

Cons

  • Less Performance Enhancing

Most Popular Looker Comparisons

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