Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

9.2 / 10
Category
Flock
9.2 / 10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

Filter By

Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

92

Search

91

Screen Sharing

91

Integration With Productivity Tools

91

Task Management

90

Document Collaboration

90

Notifications

89

Granular Access Management

89

Voice and Video Collaboration

89

Cross Platform Support

89

Vendor Capability Ratings

Average 91

Availability and Quality of Training

98

Ease of Implementation

98

Ease of IT Administration

98

Usability and Intuitiveness

98

Quality of Features

96

Vendor Support

96

Breadth of Features

95

Ease of Data Integration

95

Ease of Customization

94

Product Strategy and Rate of Improvement

91

Business Value Created

88

Flock Reviews

Aditya J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Awesome team communication tool!

Likeliness to Recommend

8 / 10

What differentiates Flock from other similar products?

Very easy to implement with minimal to no technical understanding

What is your favorite aspect of this product?

.Did not faced any issues till now, so happy with the choice.

What do you dislike most about this product?

Expectations are matched much well, so no dislikes.

What recommendations would you give to someone considering this product?

Its a great tool to achieve your day to day team communications, easy to use and implement, go for it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tami K.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

The Right Channels with Many Possibilities

Likeliness to Recommend

9 / 10

What differentiates Flock from other similar products?

Documents are always safe.

What is your favorite aspect of this product?

Ease of coordinating many collaborators on real-time information and documents availability.

What do you dislike most about this product?

The positive experience is great

What recommendations would you give to someone considering this product?

Secured collaboration hub

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dave M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Lack of Innovation,

Likeliness to Recommend

4 / 10

What differentiates Flock from other similar products?

Not much. We chose Flock because it was very reasonably priced and provided features for task management and reminders along with the instant messaging. The one feature that they do have that is unique is the ability to set reminders for other team members. We really liked that feature so that all team members can get a reminder for tasks.

What is your favorite aspect of this product?

Flock is pretty easy to use and intuitive.

What do you dislike most about this product?

There have not been any updates or features added to flock. We have been users for years, but the lack of innovation has driven us away. Also, very soon after we subscribed to Flock, the cost for users doubled for new users. It created a billing nightmare to try to keep the licenses straight.

What recommendations would you give to someone considering this product?

Do your research. Flock has a free version that is serviceable. Be aware of how many channels are created. It can become overwhelming if they are not well organized and utilized. Also, use the notification settings so that you can make sure you get notifications from important channels and ignore messages from ones you really don't need to see that often.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Inspiring

Most Popular Flock Comparisons

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019