What is FileWave Mobile Device Management?
FileWave provides an all-in-one multi-platform device management solution that enables IT teams to efficiently manage their organization’s diverse and growing population of users, device, and content across macOS, iOS, Windows, Chrome OS, and Android. FileWave’s cutting-edge SAAS solution enables you to update your devices remotely. Plus, you can pack and distribute content effortlessly from one convenient platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FileWave Mobile Device Management?
Pros
- Performance Enhancing
- Altruistic
- Client's Interest First
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Productivity
Expense Management
Security Management
User Privacy
Application Management
Content Management
Single Pane of Glass
Reporting
Integration with ITSM and ITAM Tools
Location Services
Mobile Device Management
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of Customization
FileWave Mobile Device Management Reviews
Aundrea B.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
We absolutely love this product!
Likeliness to Recommend
What differentiates FileWave Mobile Device Management from other similar products?
There have been many positive outcomes for us from FileWave
What is your favorite aspect of this product?
Customer service
What do you dislike most about this product?
Nothing, love it
What recommendations would you give to someone considering this product?
Love the product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andy h.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2022
It’s great
Likeliness to Recommend
What differentiates FileWave Mobile Device Management from other similar products?
It’s great I really like it
What is your favorite aspect of this product?
It’s great I like it
What do you dislike most about this product?
I don’t dislike
What recommendations would you give to someone considering this product?
You should get it,
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael B.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Great features, easy to use.
Likeliness to Recommend
What differentiates FileWave Mobile Device Management from other similar products?
The flexibility to do simple task and get it to work but the ability to make it more or less complicated depending on your specific use case. If you want to break things into many smart groups you can. you want filesets with multiple functions, you can. you want reporting on devices you can. You want to see what version of software is installed, script it and push it out. Want to force an install in the background for testing, you can. Want to have optional software installed for a few special cases, add it to the kiosk.
What is your favorite aspect of this product?
I like being able to push applications to devices for testing and easily push updates to devices remotely.
What do you dislike most about this product?
I dislike that it basically requires some basic scripting/coding knowledge for getting information off a machine. Now you can use the knowledge base for a lot of help but most of those are generic for IT to tweak or very specific. They have a lot of great resources and help for getting started.
What recommendations would you give to someone considering this product?
I would recommend sitting down and listing out how you want to create and organize devices before actually creating it. It wakes a lot of time to change a workplace environment after it's been created. After you have it how you want, document it for others who might have access or change items. This will help stick to a naming scheme and layout/structure. This can also help when making applications to push out and naming them, along with versioning software updates.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
