
What is e-bot7?
e-bot7 is software that automates conversations in any language for any use case on any channel for any business with Artificial Intelligence. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves up to 80% of costs.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
78 Likeliness to Recommend
100 Plan to Renew
69 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love e-bot7?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Vendor's Interest First
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Programming Interface
Natural Language Processing
Integration With CRM
Multi-channel
Leads Generation
Scheduled Availability
Translation
Workflow Processing
Wayfinding
Learning and Adaptability
Knowledgebase
Vendor Capability Ratings
Ease of Customization
Ease of Data Integration
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
e-bot7 Reviews
Umar T.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
What differentiates e-bot7 from other similar products?
AI-driven automation, multilingual support, CRM integration, and customization flexibility.
What is your favorite aspect of this product?
Efficient AI-powered automation enhancing customer interactions and support quality.
What do you dislike most about this product?
Limited transparency in pricing and complex setup for small businesses.
What recommendations would you give to someone considering this product?
Simplify pricing, offer more intuitive setup, enhance customer support resources.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
Ashikwekwe J.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2022
Nice Product.
Likeliness to Recommend
What differentiates e-bot7 from other similar products?
It is Flexible and Adaptible
What is your favorite aspect of this product?
Simplicity User friendly UI
What do you dislike most about this product?
The application should allow for more persoonalized reporting features.
What recommendations would you give to someone considering this product?
This software is great for customer care support. However, for more marketing features there are other alternatives in the market.
Pros
- Reliable
- Caring
- Fair
- Acts with Integrity
Ezra M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Good Product.
Likeliness to Recommend
What differentiates e-bot7 from other similar products?
Personalized Service makes the bot effective in marketing
What is your favorite aspect of this product?
Its learning and adaptability is recommendable Usability is great
What do you dislike most about this product?
Sometimes you may require third party apps for integration.
What recommendations would you give to someone considering this product?
This chabot is great and will do all major functions. It is a great platform that makes target marketing easier.
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate