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Dynatrace

9.0 /10

74 Reviews Write a Review

What is Dynatrace?

The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.

Company Details

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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

9 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

89 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Saves Time
Includes Product Enhancements
Continually Improving Product

Feature Ratings

Average 87

Application Request Tracing

Transaction Request Performance

Application Metric Reporting

Real User Monitoring

Cloud/On-Prem/Hybrid Deployment

Enterprise Cloud Platform Support

Error Reporting

Code Performance Monitoring

Dependency Tracking

Synthetic Monitoring (RUM)

Application Discovery

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

100

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Ease of Implementation

Business Value Created

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Dynatrace Reviews

Chris Y.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Good product for APM

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Ease of use

What is your favorite aspect of this product?

Monitoring capabilities

What do you dislike most about this product?

nothing specific

What recommendations would you give to someone considering this product?

Try doing a quick PoC

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Commodity Features

Eric M.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Monitoring application performance with Dynatrace

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

One advantage Dynatrace has over its competitors is the ability to observe the environment of business-critical applications from start to finish. You can track the performance and lifespan of your company's applications, from development to deployment, and even the end-user digital experience with the help of synthetic and transactional monitoring, all thanks to the platform and technology support.

What is your favorite aspect of this product?

I like the ability to learn how to crawl and discover distributed applications. As soon as the monitored programs start working, you will be able to identify exactly what is causing the problem. Great templates can trigger automatic warnings and preventive actions.

What do you dislike most about this product?

We use agents for all of our monitoring, not just a few. Dynatrace is expensive, especially for small and medium-sized businesses that don't have a lot of money to spend on tracking. Active Directory monitoring is not easy to set up.

What recommendations would you give to someone considering this product?

Dynatrace's capabilities are amazing. Although it is difficult to know everything due to their extensive capabilities, support staff are not always helpful or knowledgeable enough to perform even the most fundamental functions.

Pros

Enables Productivity
Efficient Service
Inspires Innovation
Saves Time

Rashid M.

Role: Consultant
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

LifeSaver for Operations team

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

DAVIS AI engine, ease of use, functionality

What is your favorite aspect of this product?

Problem insights it provides

What do you dislike most about this product?

navigation in the portal, bread crumbs not always take back to previous screen

What recommendations would you give to someone considering this product?

Design rules properly, well though management zone helps

Pros

Continually Improving Product
Reliable
Enables Productivity
Saves Time

Latest Research

Dynatrace

What is Dynatrace?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Dynatrace Ratings

89 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Dynatrace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Request Tracing Detail key attributes of application requests and transactions.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Code Performance Monitoring Tracking application performance at the code-base level.

Dependency Tracking Tracking the performance of all application dependencies.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

AIOps

Website Analytics

Dynatrace Reviews

Chris Y.

Good product for APM

Likeliness to Recommend

Pros

Cons

Eric M.

Monitoring application performance with Dynatrace

Likeliness to Recommend

Pros

Rashid M.

LifeSaver for Operations team

Likeliness to Recommend

Pros

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Title

Feature Ratings

Application Request Tracing

Transaction Request Performance

Application Metric Reporting

Real User Monitoring

Cloud/On-Prem/Hybrid Deployment

Enterprise Cloud Platform Support

Error Reporting

Code Performance Monitoring

Dependency Tracking

Synthetic Monitoring (RUM)

Application Discovery

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Ease of Implementation

Business Value Created